Client Relationships, Lead, Moneris and Growth

Client Relationships, Lead, Moneris and Growth

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, and high-performance application developers? We want to hear from you.

The Client Relationships, Lead will develop and execute sales and relationship management strategies and drive commercial outcomes for their designated clients, including payment acquirers and middlewares. They will engage in consultative selling of Interac products & services, bring thought leadership to key client stakeholders, and serve as the primary point of escalation for client issues. 

You’ll be responsible for:  

• Developing and executing account plans and proactively identifying new sales and revenue generating opportunities. 

• Utilizing a consultative sales approach that ensures a profitable outcome for both Interac and its clients.

• Deepening existing relationships in an increasingly competitive environment.

• Fostering productive relationships at all levels within client institutions and the Interac organization.

• Acting as the primary point of escalation for client issues.

• Participating, leading, and representing Client Solutions at Advisory Committees with the designated functional department, as assigned.

• Supporting Product Development by participating at all points of the Interac Delivery model including sharing client strategies and priorities, socializing new concepts and testing solutions and business models with clients.

• Advocating on behalf of clients internally to ensure that the voice of clients is captured in future product and process enhancements.

You bring:  

• Post secondary degree, ideally in Commerce or Business Administration.

• 10+ years sales and relationship management experience in the payment acquiring industries.

• Eligibility to work for Interac Corp. in Canada in a full-time capacity. 

• Demonstrated success in business development activities including prospecting and referrals.

• Proven experience in building trust and strong knowledge of relationship management practices.

• Proven track record of building and maintaining strong client relationships.

• Deep understanding of clients’ business including payment strategies across all product/service platforms.  

• Strong payments knowledge, including debit & credit card issuing business required.

• The ability to manage diverse stakeholders at all organizational levels in the payment-acquiring industry.

• Demonstrated consultative sales skills and success in planning, managing and closing complex sales in the payment-acquiring industry.

• Excellent strategic thinking, planning, analytical and evaluative skills.

• Advanced communications skills, both written and verbal.

• Commitment to excellence in client, shareholder, and stakeholder relations and service.

• The ability to be comfortable with consistent business and organizational change.

• Solid decision-making, problem resolution, conflict management, and negotiation skills.

• Commitment to respectful collaboration with colleagues to promote efficient and constructive outcomes working with internal stakeholders.

Interac requires employees to complete a background check that is completed by one of our service providers.  We use this service to complete the following checks:

• Canadian criminal record check;
• Public safety verification;
• Canadian ID cross-check;
• 5-year employment verification;
• Education verification; and
• If applicable, Credit Inquiry and Social Media Check

How we work
We know that exceptional people have great ideas and are passionate about their work.  Our culture encourages excellence and actively rewards contributions with:
Connection: You’re surrounded by talented people every day who are driven by their passion of a common goal.
Core Values:  They define us. Living them helps us be the best at what we do.
Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.
Education: To ensure you are the best at what you do we invest in you

Please be aware of certain individuals fraudulently using Interac Corp.’s name and logo to offer fictitious employment opportunities. Interac Corp. will never ask, solicit, nor accept any monies in exchange for employment opportunities. Any such offers of employment are fraudulent and invalid, and you are strongly advised to exercise great caution and disregard such offers and invitations.

Please note that under no circumstances shall Interac Corp. be held liable or responsible for any claims, losses, damages, expenses, or other inconveniences resulting from or in any way connected to the actions of individuals performing such fraud. Further, such fraudulent communication shall not be treated as any kind of offer or representation by Interac Corp. or its subsidiaries and affiliates.