Client Relationship Manager - Benelux

As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world.

If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day!

Job Description

What we are looking for: 

• Supporting all distribution and sales related activities (including client pitches and RFPs) on a daily basis to deliver the highest quality to our clients and progress accounts through the sales cycle

• Acting as point of contact for clients in relation to Product related questions. Keep clients fully updated with regard to Invesco’s funds, market views and industry related topics. Accurately and appropriately message the philosophy, strategy, process and views of the Invesco fund managers

• Support, develop and maintain individual relations with client organisations across the sales region. This will include becoming a useful resource to clients through the provision of fund/market information, insight and data, as well as supporting regular relations review meetings depending on need

• Overseeing/managing the servicing of enquiries and problems for clients by liaising with other departments and delegating responsibility for resolving the issues

• Provide technical support to the sales team and clients as well as coordinating internal functional support

• Help the team to reach pre-determined targets and Key Performance Indicators (KPIs) and assist with achieving sales targets through the development and maintenance of close relations with clients

• Maintaining accurate records for your conversations and meetings held with clients

• Preparing and provision of distribution and sales related reports and analyses

• Supporting, assisting and/or managing marketing and client campaigns & events (internal and external) within sales regions. This will include using initiative to build superior client events and functions, to drive attendance through written and verbal communication with clients

• Working closely with local sales, to coordinate and have oversight of client retention plans, and client concentration into products

• Providing technical support to the sales team and clients as well as coordinating internal functional support

• Supporting existing non sales and/or technical support tasks

What you can bring: 

• Previous experience in a financial sector sales environment is desirable

• Experience of managing client relationships is desirable

• Knowledge of financial markets and investment products

• Ability to understand the financial markets and investment products

• Fully proficient in key systems (Salesforce and Chronicle as examples) for the purposes of client information accuracy, client communication and compliance

• Sound IT skills, including Word, PowerPoint and Excel.  Must be open to learning new technologies

• Strong numeracy & written skills

• Successful candidate is required to have or be willing to undertake an industry qualification

• Some periodic flexibility required regarding working hours and ability to accommodate some travel

• Sound communication and influencing skills with a willingness to develop these, in order to maximise sales opportunities

• Self-motivated, and able to work autonomously, with good time management and organisational skills

• Excellent work ethic

• Able to work independently and within a team environment to build and maintain strong working relationships through coaching and mentoring

• Interest in the ongoing development within financial markets and the industry

• Fluid knowledge of English language (verbal and written)

• Fluid knowledge of local language (verbal and written) where the role is located

Full Time / Part Time

Full time

Worker Type

Employee

Job Exempt (Yes / No)

NoWorkplace Model

At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office. 

If this sounds like you, we’d love to hear from you! We want all of our candidates to shine during the application and selection process, so if you need any adjustments to be made, please send an e-mail to [email protected]. Please include your name, the job you are interested in, and the type of adjustment you need (for example; breaks during your interview, remote interviews, additional time for assessments or other required adjustments)

We promote a working environment that welcomes everyone and creates inclusive teams, celebrates difference and encourages everyone to be themselves at work.

Our commitment to the community and environmental, social and governance investing:
We partner with charitable organisations globally to make an impact in the communities where we live and work. Our people are encouraged to support the charities they feel most passionate about.  We are also committed to environmental, social and governance (ESG) investing. We serve our clients in this space as a trusted partner both on specific responsible investment product strategies as well as part of our commitment to deliver a superior investment experience. 

Recruitment Agencies: 
Invesco has an in-house recruitment team, which focuses on sourcing great candidates directly. Invesco will not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact hiring managers directly.

Regulatory:
This position may fall in-scope of one or multiple regimes/directives.