Client Reception Boutique Internship - February 2025
Within the Chanel Boutique in Brussels, you are the first point of contact for clients and play a key role in their shopping experience.
The internship revolves around the following tasks :
Client Reception:
- Warmly and elegantly welcome each client as they enter the boutique
- Listen attentively to clients' needs and direct them to available sales advisors
- In case of a wait, know how to keep the client patient, distribute online appointment cards, and communicate about the store’s flow
- Over time, be able to recognize regular clients
Service aux clients:
Depending on the traffic and activity peaks in the boutique
- Ensure follow-up with clients waiting for assistance
- Offer a drink, and seat clients in an appropriate space while they wait
- Take clients' contact details so they can be reached later
Team Collaboration:
- Assist with managing appointments
- Work closely with the sales manager and advisors to ensure smooth service
Profile:
- Excellent interpersonal skills and a sense of service; initiative, autonomy, discretion, and the ability to work in a team are key to success in this role.
- French, English, and Flemish spoken in the Boutique.
- The internship requires wearing a uniform while in the boutique. Personal presentation must be neat, in line with the House's standards.
Interested?
We would like to receive your motivation letter and cv. Applications without a motivation letter will not be processed. If we see a match, we would like to get to know you better. To avoid mutual disappointment, we would appreciate you only respond if you meet the profile.
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
What We Do
CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products.
Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship.
It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation.
At the end of 2019, CHANEL employed more than 28,000 people across the world.
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