Client Performance Analyst

Who We Are:
EmpiRx Health is a disruptor in an ever-changing healthcare industry, offering a market-differentiating, value-based pharmacy benefits management solution. We are bold and fearless in our approach to healthcare, how we talk about ourselves, and our use of advanced technology and analytics.
What We Do:
We partner with HR and Benefits managers nationwide to ensure our membership has access to the best pharmacy benefits available. We place more emphasis on member care than any other PBM by focusing on health outcomes first. Our pharmacists and clinicians are at the center of everything we do―and our population health solution delivers tailored strategies for our clients. Our pharmaceutical staff daily consults with physicians to drive the greatest clinical and financial outcomes.
Employee-Centric Culture:
At EmpiRx Health, our employees are our most valuable asset. We've earned recognition as an award-winning leader in healthcare by investing in our employees. We are committed to fostering a culture of excellence and continuous improvement. Our approach to performance management is designed to empower employees to achieve their full potential while contributing to the overall success of the organization. Our leadership teams drive the employee experience with a strength-based learning and development approach. We've fostered an environment where every voice is heard, and talents are nurtured. At EmpiRx Health, we celebrate groundbreaking ideas, encourage collaboration, and value open dialogue.
Who We're Looking For:
EmpiRx Health is in unprecedented growth, and we're seeking a highly skilled and experienced Client Performance Analyst who has a proven track record of analyzing complex data, identifying trends, and providing insights that can help mitigate risks. Whether it's about market trends, customer behavior, financial analysis, or operational efficiency, you can assist in interpreting and presenting data in a clear and meaningful way. You relish change and thrive in an environment of dynamic resilience. You consider yourself a life-long learner and want to use your expertise to affect change across the healthcare landscape.
What You'll Do:
As a Client Performance Analyst your role will encompass a wide range of responsibilities:

• Develop and maintain strong relationships with key stakeholders by collaborating in a consultative manner, proactively offering strategic insights and suggestions to meet client, advisor, and enterprise needs.
• Create slick and substantive dashboards and visualizations that explain trends and risk items. Be able to provide strategic insights to users, including external clients.
• Interact with multi-functional areas, including Account Management, Clinical, Financial Risk, Analytics, Operations, and Product to design and support reporting or modeling needs.
• Implement data quality controls to ensure data accuracy.
• Support end users in understanding functionality and navigation of reports and information.
• Assist in researching solutions and recommending actions to achieve higher levels of efficiency for business drivers such as clinical interventions strategies, clinical savings, financial pricing models, client performance metrics, and risk metrics.
• Work with end users to conduct data analysis, identify data trends, patterns, and insights (e.g., customer performance risks, savings opportunities, look-ahead trends, and market dynamics that affect client performance) to inform business decisions.
• Research market trends in the industry (e.g., Inflation, Reforms, Benchmarks) and apply innovative solutions to the current workflow.

 
What You Need:
 

• Bachelor’s Degree (Business, Finance, Statistics, Actuarial Science, Information Systems or Economics preferred)
• 1-3 years of experience in finance, data analytics, BI or similar field.
• Expert in MS Excel and Power Point.
• Knowledge and proficiency in BI tools such as Domo or Power BI.
• Experience handling large datasets for Ad-Hoc Analysis.
• Experience with SQL (or similar) for data extraction, transformation, and validation.
• Independent working ability with strong time management skills.
• Outstanding presentation and written communication skills with the ability to communicate complex ideas through storytelling to senior leaders.
• Strong critical thinking and complex problem-solving skills; Ability to draw meaningful conclusions.
• Ability to multi-task and work to meet deadlines; adapt and be flexible in a complex changing environment
• Excellent attention to details and strong aptitude for mathematics and analyzing data
• Experience working with healthcare claims data and/or pharmacy data preferred.

Benefits and Perks:
At EmpiRx Health, we understand that a fulfilling career goes beyond the tasks at hand. It's about creating an environment where employees thrive both professionally and personally. As a valued member of our team, you'll have access to a range of benefits designed to support your overall wellbeing and enhance your work-life balance:
 

• Medical, prescription, vision, dental, life, and disability insurance, with coverage for domestic partnerships.
• A 401K match program to secure your financial future.
• Parental leave for childbirth and adoption.
• Student loan reimbursement.

• Additional perks include flexible PTO, hybrid work arrangements, online wellness resources and counseling access, and an employee discount program.

Join EmpiRx Health, where we are transforming the healthcare landscape with innovation and unwavering commitment to our employees and members. Make a difference and grow with us!
Work Environment: Hybrid in Montvale, NJ. We will consider remote for the right candidate.
EmpiRx Health is an Equal Opportunity Employer
At EmpiRx Health, we wholeheartedly embrace the power of diversity and the magic of inclusion. The kaleidoscope of unique perspectives, backgrounds, and talents fuels our innovation and sets us apart. We're on a mission to build a team as diverse as the world we serve, where everyone is welcome and celebrated. We're not just breaking down barriers; we're actively erasing them to create an environment where opportunity knows no bounds. In unity, we find our strength and invite individuals from all walks of life to join us in our exhilarating journey to shape a brighter, more inclusive future together.
Compensation Structure
The compensation structure for this position at our company is governed by various state Fair Pay Acts. Salaries will vary based on multiple factors, including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs.