Client Manager

Job Description

How You’ll Make an Impact

The Client Manager will be responsible for driving significant revenue growth and forging strong client relationships. In this role, you'll become a champion for Epsilon's industry-leading solutions, guiding clients to achieve their marketing goals and exceed expectations. You'll have the opportunity to make a real impact by uncovering business needs and crafting customized solutions that deliver measurable results. This is your chance to become a trusted advisor, fostering long-term partnerships and leaving a lasting impression on the marketing landscape. Reporting directly to the Vice President, Client Lead, you'll be an integral part of a high-performing team, collaborating with colleagues to achieve shared objectives.

What You’ll Achieve

• Build a thriving book of business, leveraging your expertise and leadership skills to identify and close deals with key decision-makers.
• Foster a collaborative environment where your team can excel. Mentor and guide colleagues, sharing your knowledge and experience.
• Masterfully manage client accounts, ensuring seamless internal and external communication while strategically leading your team to prioritize and deliver exceptional service.
• Deepen your understanding of the marketing landscape, gaining valuable account penetration across departments by leading effective cross-functional collaboration.

Who You Are

• A passionate and strategic marketer with a proven track record in sales and business development (5+ years).
• A multi-channel maestro, fluent in the language of online, direct mail, catalog, and newspaper marketing.
• A self-starter, driven to identify opportunities, secure new business, and close deals with confidence.
• A client confidante, adept at assessing objectives and formulating winning communication strategies.
• A consultative sales champion, comfortable crafting solutions that solve real problems and leading the team to successful execution.
• A data whiz, skilled at using analytical tools to extract insights and tell compelling data stories.
• A team player who thrives in a collaborative environment, fostering strong relationships across departments and leading by example.
• A digital enthusiast, with experience in digital media solutions, digital advertising, and Excel analytics (because data storytelling is key!).

Additional Information

Epsilon at Our CORE

Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Our products accelerate our clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Our best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, retail media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC.

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity. We are transparent and have the courage to do the right thing. 
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. 
• Innovate with purpose. We shape the market with big ideas that drive big outcomes. 
• Respect all voices. We embrace differences and foster a culture of connection and belonging. 
• Empower with accountability. We trust each other to own and deliver on common goals. 

Because You Matter 

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:

• Time to Recharge: Flexible time off (FTO), 14 paid holidays 
• Time to Recover: Paid sick time
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to [email protected] to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply. 

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