Client Director, CLS Private Clients

Job Description
Client Director, Corporate Legal Solutions, Private Clients
Location: Guernsey
Schedule: Monday to Friday 36.25 hours per week
Hybrid/On-Site
Vacancy type: Permanent
Intro:
The Client Director, Corporate Legal Solutions acts as a joint senior team lead for one of the two Administration Team, alongside another Client Director. You will work closely with your team to manage a portfolio of private clients covering a variety of trust and corporate structures in accordance with the relevant Client Service Agreements and laws relating to the Guernsey regulatory licence. This position requires good attention to detail and someone who is a technical expert with Trusts and Corporate Structures.
Some of the things you will be doing:

• Develop strategies for the long- term success of the team and wider business, i.e. working toward a 2-3 years plan incorporating new business/expanding existing business and adjusting for new staff skills and qualities required;
• Be accessible and approachable to all of your team members, offering guidance and development when needed;
• Review regularly with the Managers/Assistant Managers to ensure that invoicing fees and controlling debt management for the team are being managed in a proactive and timely manner;
• Coordinating Guernsey and Group projects across the CLS team ensuring deadlines are adhered to and successful implementation is achieved. Leading and managing change.
• Develop and manage a client communication plan ensuring regular and appropriate contact, to include meetings, with all clients.
• Take the lead role when working with lawyers, accountants, tax advisors and banks on all matters relating to the management of a complex portfolio of private clients;
• Provide leadership, management and technical support to the Administration Team as they complete day to day activities in managing and administrating a portfolio of private client cases;
• Ensure that the delivery of client service in the team meets agreed service standards;
• Ensure that all client transactions and documentation is properly considered and advised (where appropriate) from a fiduciary, commercial and legal/tax perspective;
• Deliver effective communication within the team, providing regular reporting and feedback, so that agreed strategy and business plans are achieved
• Engage fully with performance review process, identifying staff development/mentoring requirements. Provide feedback in a constructive manner throughout the performance year and at Annual Appraisal;
• With support from your Managers/Assistant Managers, ensure that all administration procedures are adhered to whilst completing client transactions in a timely and efficient manner;
• Proactively keep an up-to-date awareness of current industry issues and have an awareness of how these might impact clients and/or our internal procedures;

What technical skills, experience, and qualifications do you need:

• Experience in a similar role;
• Team leadership skills;
• Good interpersonal skills
• Ability to understand, develop and inspire others;
• Effective communicator
• Solid understanding of the business and markets applicable to the business; and

Professional Qualification such as STEP, ACCA, ICSA;
#INDGB
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

• CSC is a great place to work with smart and dedicated people.

• We have been voted a Top Workplace every year since 2006.

• We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.

• Employees are eligible for success sharing, bonus, or commission plans based on role and individual performance.

• CSC offers a competitive and comprehensive benefits package as part of your Total Rewards that includes annual leave, tuition reimbursement, employee referral bonuses, and more.

• As business needs allow, CSC offers hybrid/remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.