Client Data Manager

Job Description
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.
Job Summary
As a KYC (Know Your Customer) Manager within our Global KYC team, you will provide compliance advisory support on matters involving Global KYC. You will define, analyze, and resolve inquiries and escalations, ensuring excellent customer service standards. You will also manage the day-to-day operations of the team/department, proactively and strategically improving processes to ensure team members are high-performing and meeting firm-wide quality standards. This role provides an opportunity to work in a fast-paced environment, collaborate with cross-functional teams, and stay up-to-date with the latest regulatory developments and best practices in the KYC domain.
Job Responsibilities

• Conduct comprehensive and meticulous reviews of client KYC records to ensure compliance with relevant regulatory standards and internal policies.
• Analyze and verify the accuracy and completeness of information provided in KYC documents, identifying and rectifying any discrepancies.
• Collaborate closely with the production team to provide feedback on identified issues and assist in resolving complex KYC cases.
• Stay up to date with the latest regulatory developments and best practices in the KYC domain, sharing knowledge with the team as needed.
• Act as a subject matter expert on KYC-related matters, providing guidance and support to colleagues in the KYC review process.
• Escalate any potential risks or concerns discovered during the review process to the appropriate stakeholders and management.
• Maintain accurate and organized records of KYC review outcomes and produce regular reports for management review.

Required qualifications, capabilities, and skills

• Hold a Bachelor's degree in Finance, Business Administration, or a related field.
• Possess a minimum of 3 years of experience in conducting KYC reviews within the financial industry covering Corporates, NOAH, NBFI, and Banks.
• Demonstrate in-depth knowledge of relevant regulatory requirements, including Anti-Money Laundering and Customer Due Diligence principles.
• Exhibit exceptional attention to detail and analytical skills to identify discrepancies and potential risks in KYC records.
• Communicate effectively with strong interpersonal skills, collaborating effectively with cross-functional teams.
• Work efficiently under a fast-paced environment and meet tight deadlines without compromising the quality of work.
• Manage multiple tasks concurrently with excellent organizational skills.

Preferred qualifications, capabilities, and skills

• Obtain professional certifications related to AML and KYC compliance, such as Certified Anti-Money Laundering Specialist (CAMS).
• Have prior experience covering complex NBFI and/or Banks.
• Be familiar with industry-standard databases and sources for obtaining KYC information.
• Understand global KYC regulations and their implications on international business transactions.
• Demonstrate a proven track record of successfully identifying and mitigating potential AML risks during the KYC review process.
• Adapt quickly to changing regulations and implement necessary process improvements.
• Maintain a strong commitment to confidentiality and handle sensitive information with discretion.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.