Client Alignment Executive

Posted 2 Days Ago
Be an Early Applicant
Great River, NY
Mid level
Healthtech • Software
The Role
The Client Alignment Executive at Netsmart is responsible for maintaining strong client relationships, achieving sales quotas for software and services, and collaborating across teams to meet client needs in human services. This role involves significant travel and engagement with C-Level stakeholders to ensure alignment with Netsmart's solutions.
Summary Generated by Built In

The Client Alignment Executive (CAE) in Human Services at Netsmart is a strategic role focused on fostering strong client relationships and ensuring the alignment of Netsmart’s innovative solutions with the unique needs of Human Services organizations. The CAE serves as a trusted advisor, driving client success by delivering measurable outcomes and long-term value, while promoting growth and deepening partnerships within the sector.

Responsibilities

  • Accountable for attainment of annual sales quota for software licenses, maintenance, hosting, solutions and services for a small number of strategic client relationships in partnership with Client Sales Executives.

  • Cultivate executive relationships that include C-Level leaders (department heads, administrators, commissioners, bureau chiefs, CIOs) and business counterparts to ensure growth of the client relationships and software transformational opportunities

  • Meet with clients to establish alignment plan parameters, build and nurture the relationship and assist in identifying further opportunities

  • Develop communication strategies and effectively deploy them to share Netsmart's overall guiding principles and strategic imperatives, solution offerings, technology, and consulting services and how they relate to provide total client value and foster healthy client relationships

  • Lead collaboration across sales, professional services, hosting and operations teams to bring the right resources to the client alignment effort


Qualifications
Required

  • Bachelor’s degree or equivalent experience

  • At least 3 years’ sales or account management experience with health care and/or technology services and solutions

  • Exceptional written and verbal communication skills

  • Effective presentation skills, including presentations in a sales capacity.

  • Strong interpersonal skills with outstanding relationship building skills.

  • Effectively collaborate and communicate with all levels of management and cross-functional teams.

Expectations

  • Up to 75% travel

Preferred

  • Health and human services or post acute work experience

  • Experience developing, growing and sustaining revenue relationships with clients

  • Experience leveraging service-delivery for long-term clients

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

Netsmart's Job Applicant Privacy Notice may be found here.

The Company
HQ: Overland Park, KS
1,919 Employees
On-site Workplace
Year Founded: 1968

What We Do

Netsmart designs, builds and delivers electronic health records (EHRs), solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in behavioral health, care at home, senior living and social services. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care.

By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it.

For 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL.

Our more than 2,200 associates work hand-in-hand with our 600,000+ users in more than 25,000 organizations across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative.

Similar Jobs

Spectrum Logo Spectrum

Senior Commercial Contracts Specialist, Spectrum Enterprise

Information Technology • Internet of Things • Mobile • On-Demand • Software
New York, NY, USA
100000 Employees
82K-157K Annually

Tapestry Logo Tapestry

Manager, Customer Experience

eCommerce • Fashion • Other • Retail • Sales • Wearables • Design
Hybrid
New York, NY, USA
16000 Employees
90K-105K Annually

PwC Logo PwC

Client Relationship Executive - IPS

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Remote
Hybrid
Buffalo, NY, USA
364000 Employees

PwC Logo PwC

Client Relationship Executive - IPS

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Remote
Hybrid
Albany, NY, USA
364000 Employees

Similar Companies Hiring

Cencora Thumbnail
Pharmaceutical • Logistics • Healthtech
Conshohocken, PA
46000 Employees
bet365 Thumbnail
Software • Gaming • eSports • Digital Media • Automation
Denver, Colorado
6100 Employees
Jobba Trade Technologies, Inc. Thumbnail
Software • Professional Services • Productivity • Information Technology • Cloud
Chicago, IL
45 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account