Claims Technical Director-Excess Liability

Posted 4 Days Ago
Be an Early Applicant
7 Locations
107K-146K Annually
Expert/Leader
Insurance
The Role
The Claims Technical Director manages complex Umbrella and Excess Liability claims, conducting investigations, ensuring timely payments, and maintaining compliance with regulations. This role involves providing technical expertise, resolving claims, and collaborating with underwriting and marketing. Responsible for coaching staff and meeting performance targets, this position plays a critical part in decision-making for strategic issues related to the product.
Summary Generated by Built In

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Great American’s Excess Liability Division offers significant capacity of up to $20 million for both Lead Umbrella and Excess Liability placements. This protection is made available to companies varying in size from single location light hazard risks to a wide variety of more difficult to place manufacturer and processor risks. We specialize in offering large limits of liability to protect our clients’ corporate assets from catastrophic loss. We can tailor coverages to meet specific individual exposures and provide a customized Excess program.

https://www.greatamericaninsurancegroup.com/about-us/business-operations/division/excess-liability

Our Excess Liability Division is looking for a Claims Technical Director to join their team. This individual will work in one of our offices or be fully remote depending on where the successful applicant is located.

Essential Job Functions and Responsibilities

  • Manages a book of Umbrella and Excess Liability claims for a significant size or complex product(s).  Investigates and maintains claims:
    • Reviews and evaluates coverage and/or liability.
    • Secures necessary information (i.e., reports, policies, appraisals, releases, statements, records, or other documents) in the investigation of claims.
  • Works toward the resolution of claims files, and attends arbitrations, mediations, depositions, or trials as necessary.
  • May affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
  • Conveys highly complex information (coverage, decisions, outcomes, negotiations, etc.) to all appropriate parties maintaining professional demeanor in all situations.
  • Ensures that claims payments are issued in a timely and accurate manner.
  • Ensures compliance of claims handling pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements.
  • Serves as the technical expert on a product(s).
  • Evaluates and makes recommendations to executive management on internal and external issues of strategic importance to a product(s).
  • Accountable for achieving performance targets/business results.
  • Provides technical advice, assistance, and training to lower level positions, management and other functional areas.
  • Interacts with underwriting and marketing regarding claims trend issues.
  • May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
  • Performs other duties as assigned.

Job Requirements

Education: Bachelor’s Degree or equivalent experience.

Field of Study: Liberal Arts, Business or a related discipline.

Experience: 10 to 12 years of related experience.

Business Unit:

Excess Liability


Salary Range:

$107,000.00 -$146,000.00

Benefits:

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.

The Company
HQ: Cincinnati, OH
4,738 Employees
On-site Workplace

What We Do

Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses. We have more than 30 specialty property and casualty insurance businesses, and in 2021, approximately 50% of our gross written premium in our property and casualty operations was generated by business units with a Top 10 market ranking.

Great American Insurance Company has received an "A"​ (Excellent) or higher rating from the AM Best Company for more than 110 years (most recent rating evaluation of "A+"​ (Superior) affirmed December 3, 2021). The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio.

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