Claims Manager, Commercial Auto

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.
Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.

Starr Insurance Companies is a global insurance and investment organization providing property and casualty insurance solutions to business and industry, and one of the fastest-growing insurance companies in the world.  Our talented and experienced associates manage risk and ultimately support the profitable growth of organizations in a dynamic, competitive, and ever-changing marketplace.

Starr is looking for individuals who bring "passion" and "drive" to work with them every day. There's no shortage of opportunities as we continue to grow. Take charge of your career today and join our amazing team!

Role: Claims Manager, Commercial Auto

This position can be filled in Atlanta, Philadelphia, Chicago or Dallas

Essential Job Functions

• Oversee the management of nationwide commercial auto property damage and bodily injury claims handled by Third Party Administrators (TPAs) by monitoring claims online through TPA systems. 
• Assist TPAs in developing and implementing investigation strategies to identify critical issues affecting liability, causation, and damages, while evaluating risk transfer and contribution opportunities.
• Manage and adjust claims with the support of TPAs, ensuring the highest level of customer service and technical claim file quality for primary and excess policies.
• Provide oversight to TPAs in analyzing and drafting coverage letters as needed.
• Draft reports, set reserves within authority limits, and make claim/reserve recommendations to senior management on large exposures.
• Lead negotiations during case dispositions.
• Travel to conferences, mediations, and trials as necessary.
• Deliver exceptional claim service to external clients and internal partners.
• Participate in claim file reviews with insureds, brokers and TPA claim personnel.
• Collaborate with underwriting, loss control, and other internal stakeholders on claim status, exposures, and other factors impacting their risks.
• Perform other duties as required by management including reinsurance and subrogation.

Requirements

• Ten+ years of claims handling experience including litigation management and oversight of TPA’s. Demonstrated success managing litigation, evaluating, and negotiating commercial auto claims involving both property damage and bodily injury exposures.
• Strong communication (verbal and written) and interpersonal skills.
• 15% Travel is required and will vary depending on business needs and caseload.
• Working knowledge of Microsoft Word and Excel.
• Ability to manage time effectively, set priorities, and meet deadlines.
• Insurance adjuster licenses must be obtained for all states requiring the same. Candidates who are already broadly licensed are preferred.  
• Bachelor’s degree

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.