Claims Counsel

Posted 2 Days Ago
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Hiring Remotely in Atlanta, GA
Remote
Senior level
Insurance • Software
Embroker cuts through insurance complexity with custom quotes & hassle-free coverage tailored to your industry.
The Role
The Claims Counsel at Embroker manages a variety of claims including Cyber and Tech E&O. Responsibilities include conducting claim investigations, managing claim resolutions, evaluating potential exposures, and participating in settlement negotiations. The role requires collaboration with internal teams and regular communication with policyholders and experts.
Summary Generated by Built In

Who we are at Embroker

Embroker is the radically simple destination for industry-tailored commercial insurance. Our mission is to make it radically easier for businesses to get the right coverage at the best price. With a technology-first, customer-centric approach, Embroker is changing how businesses protect themselves, their staff, and their customers. In 2015, Embroker has raised over $150M in funding from leading fintech investors.

FULLY REMOTE BASED POSITION.

ANNUAL BASE SALARY,  $100,000 - $150,000 USD + BONUS + OPTIONS

Preference for candidates located in the following states: Arizona, Alabama Alaska, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Mexico, North Dakota, Nevada, North Carolina, Oklahoma, Kansas, Kentucky, South Dakota, South Carolina, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, Wyoming.

Position Overview

As an early member of the Claims team, the Claims Counsel plays a critical role within the Embroker Insurance group by providing key feedback on claim systems and processes. This position manages a variety of EPL, D&O, Cyber, E&O, Crime and Fiduciary claims with a focus on Cyber and Tech E&O losses, and conducts detailed coverage analysis and critical claim management to drive cost effective and timely resolutions while providing first-in-class service to our policyholders. This position also closely collaborates with Claims and Insurance team leadership, and internal data, actuarial, and distribution teams. 

Responsibilities:

  • Complete accurate and timely claim investigations into coverage, liability, and damages
  • Proactively manage pending claim to drive timely and cost-effective resolutions
  • Proactively evaluate potential exposure on assigned claims to recommend and set appropriate reserves and thereafter manage regular review of case reserves for accuracy 
  • Build and maintain positive and productive working relationships with internal and external customers, including, but not limited to, policy holders, underwriters, data and actuarial teams, and carrier partners
  • Direct and actively monitor assignments to outside counsel, experts, and other panel vendors
  • Actively participate in settlement negotiations including virtual or in-person attendance at private mediations and court ordered settlement conferences
  • Support data collection efforts by effectively capturing relevant data in claim management software
  • Identify and escalate insights into emerging claims trends across industries, geographies, and key business segments
  • Offer user-level feedback and insights to support eh continuous improvement of our claim handling processes, guidelines and systems
  • Perform other duties as assigned. 

Qualifications:

    • Bachelor’s degree required; J.D. from an accredited law school preferred
    • 5+years professional experience, with at least 3 years of experience litigating or managing professional liability claims, or equivalent combination of education and experience 
    • Previous experience managing Cyber and/or Tech E&O claims desirable 
    • Must possess required state claim adjuster license
    • Proven ability to work both independently on complex matters and collaboratively as a team player to assist others as needed
    • High level of personal initiative and leadership skills; prior experience managing a team preferred
    • Exceptional time management, problem solving and organizational skills
    • Strong communication skills, both verbal and written
    • Ability to travel to mediations, trials, etc. as necessary (10 - 15%)
    • Ability to work cross culturally on a global team
    • Prolonged periods of time sitting at a desk and working on a computer
    • Ability to perform at a high-level in a remote work environment

Our Values

The Embroker Pack lives by three core values that have taken us from an idea to a growing, well-funded player in the Insurtech space.

Pack First

We succeed and fail as one team. We optimize for what is best for our entire organization. We always assume positive intent.

Be All-In

We are 100% committed. We move fast and are proud of what we build. We attack challenges with relentless positivity.

Create Magic

We strive to amaze and delight at every touchpoint. We make our work fun through teamwork, play, and positive energy.

AT EMBROKER, EMPLOYEES COME FIRST.  BENEFITS SUMMARY HIGHLIGHTED BELOW FOR US & CANADIAN EMPLOYEES. 

US Employees

  • Medical - 5 plans to choose from including one with an employer funded HSA
  • Dental - Employer pays 100% of employee premium
  • Vision - Employer pays 100% of employee premium
  • Life and AD&D - Employer provided as well as additional voluntary
  • Short and Long Term Disability - Employer provided
  • Flexible Spending Accounts - Medical and Childcare
  • Accident
  • Critical Illness
  • Employee Assistance Program - Including dependents
  • Pet Insurance
  • 401(k) with Employer Match
  • Unlimited Flexible Time Off (Vacation)
  • Sick Time
  • 12-Weeks Paid Parental Leave
  • Work from Home Office Set-up Stipend
  • Paid Subscription for Wellable Wellness
  • Stock options

Canadian Employees

  • Medical
  • Dental
  • Vision 
  • Life and AD&D 
  • Long Term Disability
  • Employee Assistance Program 

Additional portable insurance coverage is also available including:

  • Life
  • AD&D
  • Critical Illness

Additional benefits offered:

  • RRSP with Employer Match 
  • Unlimited Flexible Time Off (Vacation)
  • Sick Time
  • Parental Leave with Salary Top-Up Program
  • Work from Home Office Set-up Stipend
  • Paid Subscription for Wellable Wellness
  • Stock options

What the Team is Saying

The Company
HQ: San Francisco, CA
125 Employees
Remote Workplace
Year Founded: 2015

What We Do

A pioneer of business insurance
Founded in 2015, Embroker set out to transform the complex world of business insurance. Our digital-first approach simplifies the process, allowing businesses to focus on what matters most.

We pioneered the industry with our online platform, making it easy to compare, purchase, and manage insurance policies. By combining advanced technology with expert guidance, we deliver tailored solutions that meet the unique needs of each business.

Our commitment to innovation and customer satisfaction drives us to continuously improve our platform and expand our offerings.

Why Work With Us

The Embroker Pack is building a new way for businesses to get insured. Our technology-first, customer-centric approach is about helping companies get what they need to protect themselves. We are putting the power back into the hands of businesses to manage their risk, and leaving legacy insurance behind.

Are you in?

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Embroker Offices

Remote Workspace

Employees work remotely.

At Embroker employees come first.. We offer a fully remote work model with a home office set-up stipend, as well as a variety of time off options.

Typical time on-site: None
HQSan Francisco, CA
Oakbrook Terrace, IL
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