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At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
If this sounds like the kind of environment where you can thrive, keep reading!
We are in search of a Cisco Unified Collaboration Engineer (Voice Engineer) to join our team at MacDill AFB, FL. The Cisco Unified Collaboration Engineer provides full-spectrum support for voice, video, and unified communications solutions within a secure, mission-critical Department of Defense (DoD) environment. This position is responsible for designing, implementing, configuring, and maintaining Cisco Unified Communications Manager (CUCM) clusters, Cisco Meeting Server (CMS), Unity Connection, Expressway, and related collaboration technologies. The engineer will support operational continuity for the warfighter by ensuring secure, resilient, and interoperable communications across garrison and tactical networks.
Primary Responsibilities:
- Design, deploy, and manage Cisco Unified Communications (UC) infrastructure including CUCM, Unity Connection, Cisco IM & Presence, CMS, and Expressway C/E.
- Configure and maintain SIP trunks, H.323 gateways, SRST, CUBE, and MGCP configurations for integration with DISA or tactical voice networks.
- Manage dial plans, route patterns, translation rules, calling search spaces, and device pools across secure and non-secure enclaves.
- Administer and troubleshoot collaboration endpoints, Jabber clients, TFTP services, and user provisioning via LDAP integration.
- Conduct patching, upgrades, and STIG compliance for all collaboration platforms in accordance with DoD cybersecurity standards.
- Support VTC operations including scheduling, endpoint support, and bridging through CMS or hardware MCUs.
- Integrate collaboration services with Active Directory, PKI/certificate authorities, and DNS for secure authentication and service delivery.
- Provide Tier III escalation support and mentor junior team members on UC technologies.
- Participate in exercises and mission planning efforts to align collaboration capabilities with MARCENT operational requirements.
Basic Qualifications:
- Bachelor’s or Associate’s degree with 5+ years of experience. Additional experience, trainings, or certifications may be considered in lieu of a degree.
- Active DoD Secret Clearance and the ability to obtain TS/SCI after hire.
- Cyber Work Force Role Code 451 (e.g., Security+ CE).
- Cisco Certified Network Associate (CCNA).
- 5+ years of hands-on experience with Cisco Unified Communications systems in a DoD, government, or enterprise environment.
- Experience with DoD UC compliance efforts including STIG implementation, ACAS scans, and RMF documentation.
- Proficiency in Cisco IOS, VoIP call flow troubleshooting, and SIP/H.323 protocol analysis.
Preferred Qualifications:
- Active TS/SCI
- Familiarity with Cisco networking technologies and configuration.
- Cisco Certified Network Professional (CCNP) Collaboration.
- In-depth knowledge and experience deploying multiple Virtualization technologies, including Microsoft’s Hyper-V, Microsoft Virtual Server, VMWare ESX, and VMWare Server.
- Familiarity with firewalls and their services and security.
EIO2024
Original Posting:April 17, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:Pay Range $57,850.00 - $104,575.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Top Skills
What We Do
We Are Leidos
For 50 years we have been tackling some of the biggest problems that face our nation and our world.
OUR MISSION
Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020.
Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.
Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.
Your most important work is ahead.
