We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We’ve nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement.
We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement.
We provide insurance to nearly four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.
We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success.
Job Details
Reporting into the Director of Change and Governance you will be accountable for the management of the risk and control framework, outputs and process across all areas of CIO, ensuring alignment to HISL RMF from 2nd line and consistent use of any risk systems. You will also hold responsibility for the success of other core governance processes across the department including management and co-ordination of audit, internal assurance and HEAF ensuring they are well executed and delivered on time and to quality across the CIO function.
Skills we would love you to have
- Excellent knowledge and experience as an Enterprise or Operational Risk leader or Considerable operational risk experience gained within insurance or financial services
- Previous experience in developing and implementing risk frameworks and processes, preferably within Technology and Change or with Technology background
- Confidence to engage with stakeholders at all levels
- Strong communicator & influencer with the ability to affect change
- Proven leadership capability - Bring out the best in individuals and teams, knowing individuals, playing to their strengths
- Proficient in the use of MS Word, MS Excel and MS PowerPoint.
What we offer
Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.
Reward
Salary – Attractive salary based on experience + car allowance (pay reviews also completed each year)
Flexible Working – We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.
Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance.
Physical Wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI) This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen.
Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.
Mental Wellbeing programme – At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own, in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs
There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….
At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.
Job posting end date:
04/05/2025
Top Skills
What We Do
Hastings Group is a fast growing, agile, digitally focused general insurance provider providing services to the UK car, van, bike and home insurance market. Big enough to compete but small enough to grow, the Group has strong relationships with all major price comparison websites, a cost effective digital marketing model and a focus on customer retention.
Hastings provides refreshingly straightforward products and services to UK car, bike, van and home insurance customers.
A multi-award winning business, Hastings has over 2.7 million customers and over 3,400 colleagues.
The Group operates as an integrated insurance provider with two businesses. The Group’s Retail business, Hastings Insurance Services Limited, is responsible for the end customer pricing, fraud management, product design, distribution and management of the underlying customer relationships. The Group’s Underwriting business, Advantage Insurance Company Limited, engages in risk selection, underlying technical pricing, reserving and claims handling.
Retail is supported by, and benefits from, Underwriting’s prudent approach to risk and reserving and also benefits from the Group’s panel of insurance partners who provide additional underwriting capacity. The Group’s integrated model deliberately separates underlying product manufacturing from its distribution.
