Chief Commercial Officer

Posted 7 Days Ago
Be an Early Applicant
San Francisco, CA
Senior level
Artificial Intelligence • Information Technology • Machine Learning
The Role
The Chief Commercial Officer at Pendulum will lead commercial functions, including brand strategy and revenue growth. Responsibilities encompass strategic leadership, team collaboration, revenue optimization, marketing excellence, and market insights to drive the company's commercial success.
Summary Generated by Built In

About Pendulum


Pendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome. 


Studies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.


Pendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.


The medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.

If you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.


Position Overview


Pendulum Therapeutics is seeking a dynamic and results-driven Chief Commercial Officer (CCO) to lead and scale our commercial functions. Reporting directly to the CEO, the CCO will oversee brand strategy, product marketing, consumer revenue, and healthcare provider (HCP) revenue. This is a pivotal role for an experienced leader with a proven track record in high-growth consumer products companies.


The ideal candidate will have the strategic vision, entrepreneurial mindset, and operational expertise needed to drive our consumer and healthcare channels to new heights, positioning Pendulum as a trusted leader in health and wellness.

Key Responsibilities

  • Strategic Leadership
  • Define and execute the company’s commercial strategy across consumer and HCP revenue channels.
  • Lead the brand vision and positioning, ensuring alignment with Pendulum’s mission and market differentiation.
  • Build scalable, high-impact go-to-market plans for both direct-to-consumer (DTC) and healthcare provider (HCP) markets.

  • Team Leadership & Collaboration
  • Oversee and inspire teams across brand, product marketing, and revenue-generating functions.
  • Cultivate a high-performance culture, fostering collaboration, innovation, and accountability.
  • Partner with cross-functional teams, including R&D, operations, and finance, to ensure commercial alignment with company objectives.

  • Growth & Revenue Optimization
  • Drive top-line growth through data-driven decision-making, campaign optimization, and market expansion.
  • Develop and implement strategies for acquisition, retention, and customer lifetime value (CLV) in the consumer segment.
  • Expand HCP adoption through targeted outreach, education, and partnership programs.
  • Own and optimize the revenue model, identifying opportunities for pricing, bundling, and upselling.

  • Brand & Marketing Excellence
  • Oversee the development of integrated marketing campaigns that build awareness, trust, and loyalty across audiences.
  • Ensure product marketing excellence, delivering compelling value propositions that resonate with both consumers and healthcare providers.
  • Champion data-driven storytelling to highlight the efficacy and uniqueness of Pendulum’s products.

  • Market Insights & Innovation
  • Stay ahead of market trends, consumer behaviors, and competitive dynamics to refine strategies.
  • Leverage customer insights and feedback to inform product innovation and positioning.
  • Identify and pursue partnerships or channels that amplify Pendulum’s impact and reach.

Qualifications

  • Proven leadership experience in a high-growth consumer products company, ideally within the health and wellness, supplements, or nutraceutical space.
  • Demonstrated expertise in scaling DTC and/or healthcare provider revenue channels.
  • Strong background in brand building, product marketing, and revenue generation.
  • Exceptional strategic thinking with a hands-on approach to execution.
  • Deep understanding of consumer behavior, digital marketing, and sales funnel optimization.
  • Track record of driving measurable growth and achieving revenue targets.
  • Excellent interpersonal, communication, and leadership skills.
  • Passion for health and wellness, with a commitment to Pendulum’s mission.

Preferred Skills

  • Experience working at the intersection of science-backed products and consumer marketing.
  • Familiarity with microbiome science, probiotics, or adjacent categories.
  • MBA or advanced degree in business, marketing, or a related field.

Salary & Benefits

  • 300,000-350,000
  • Medical, Dental, and Vision
  • Commuter Benefits
  • Life & STD Insurance
  • Company match on 401 (k)
  • Flexible Time Off (FTO)
  • Equity
The Company
HQ: Seattle, WA
13 Employees
On-site Workplace
Year Founded: 2021

What We Do

Pendulum is an information forensics company that classifies non-textual, publicly available content to identify the source, message, audience, and evolution of harmful narratives.

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