CHC Program Manager

Aledade is seeking two Program Managers to support the development and advancement of activities through the Aledade Community Health Center, Center of Excellence. The CHC COE is designed to provide training, education, and program support, both internally and externally, to drive CHC success in value-based care. These Program Manager roles require experience working with Federally Qualified Health Centers, understanding of population health and value-based care principles, and knowledge of collaborative learning models. 

The Program Manager is responsible for developing and facilitating educational activities tailored to Community Health Centers (CHCs). This includes, but is not limited to, preparing and delivering webinars, organizing roundtable or collaborative events, and planning for in-person learning events. This may also include working with internal departments to facilitate the success of supporting CHCs, such as Product and Technology, policy, and others. The Program Manager is expected to create and implement change packages to support improvement efforts and utilize data effectively to drive and sustain measurable improvements. 

Program managers in the Center of Excellence (COE) will need to be skilled with data management and analysis using tools such as Tableau, Salesforce, and Excel. This role works with both internal and external partners, and requires strong organizational, communication, and analytical skills to ensure the successful execution and achievement of program goals. 

This role works with both internal and external partners, necessitating strong communication and stakeholder engagement skills. We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the US, with periodic travel required.

Primary Duties:

• Develop, coordinate, and implement large-scale educational initiatives, including newsletters, webinars, roundtables, and regional collaboratives, for both internal and external audiences.
• Plan and coordinate resources and logistics for in-person CHC events.
• Develop and execute on an awards program for CHC high performers.
• Track performance for CHCs on ACO performance, and collaborate with internal stakeholders at Aledade to ensure alignment and consistency in performance tracking efforts.
• Collaborate with Market Teams to assess and monitor CHC satisfaction with Aledade programs and offerings.
• Other duties as assigned to ensure maximal coordination across Aledade teams.

Minimum Qualifications:

• Bachelor’s degree and/or 7+ years of healthcare work experience
• Experience working with FQHCs
• 2+ years of progressive value-based care experience
• Understanding of improvement science, such as the IHI-Breakthrough series
• Demonstrated experience managing large-scale events
• Able to thrive in a fast-paced, startup environment with occasional ambiguity
• Proven ability to successfully manage multiple programs, coordinating and collaborating across projects and teams.
• Strong and clear writer

Preferred KSA's:

• Ability to support high level data visualization and analytics
• Experience with adult learning principles

Physical Requirements:

• Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
• Willingness to travel 10-15% of the time, as needed, to support CHC events. 

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays

12 weeks paid Parental Leave for all new parents

6 weeks paid sabbatical after 6 years of service

Educational Assistant Program & Clinical Employee Reimbursement Program

401(K) with up to 4% match

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And much more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.