Channel Retention Associate (m/f/d)

Posted 6 Days Ago
Be an Early Applicant
Lisbon
Junior
Software
The Role
The Channel Retention Associate will enhance partner relationships, drive retention initiatives, support renewals, and collaborate with sales teams to improve customer loyalty.
Summary Generated by Built In

About Us
AnyDesk was founded under the belief that software technology and global connectivity can be a means to improve the way society functions. Today, AnyDesk builds a platform technology to reinvent the internet.
Join us in shaping the future of software technology!

What we are looking for:

To support us on our mission, we are looking for a communicative and proactive Channel Retention Associate to join our Channel Sales team. In this role, you will help drive partner retention and renewals across the EMEA market, working closely with our Channel Account Managers.

If you are a proactive, detail-oriented, and solution-driven professional who thrives in a fast-paced environment, we’d love to hear from you! Your responsibilities will include: 

  • Lead conversations and meetings with partners to strengthen relationships and ensure long-term collaboration
  • Run retention initiatives and partner campaigns to minimize churn and maximize satisfaction
  • Collaborate closely with Channel Account and Channel Marketing managers to align strategies and communication
  • Actively contribute to improving processes and bringing in fresh ideas to support partner and end customer loyalty
  • Support the Channel Account Managers with the renewal process for partners in the EMEA region


Basic Qualifications:

  • Very strong ability to listen attentively, apply logic and reason, follow- through, can-do attitude, and exceptional communication skills both written and verbal
  • Easy to work with
  • Sense of urgency
  • Strong sales mindset – not afraid to start conversations and build relationships
  • Proactive, solution-oriented, and eager to find answers
  • Experienced in sales, renewals, or account management
  • Excellent written and verbal communication skills in English and French, Additional languages would be a plus


Preferred Skills and Experience:

  • Experience with Salesforce and NetSuite
  • Understanding of channel business models and partner dynamics
  • Background in the Tech or Software industry
  • Adaptability and resilience in challenging situations, with a proactive and solution-focused approach
  • Strong organizational skills and attention to detail


What we offer:

  • Flexible working hours
  • Potential for personal and professional development
  • A fun, creative and supportive team
  • Be part of a fast growing company with a lot of opportunity for advancement


Are you ready for exciting tasks in an agile work environment with a both professional and collegial atmosphere? Apply now! Your contact person is Sandro Silveira Carvalho, Talent Acquisition Associate.


AnyDesk is an equal opportunities employer. We want to give our employees room to grow, create a fun atmosphere to work in, and offer you the opportunity to produce the most creative, most daring, most exceptional results of your career. That’s exactly why we’re looking for people who enrich us. We do not care about age, gender, sexual orientation, disability, civil status, religion, or ethnicity. We consider all equal and provide equal opportunity to all.
Privacy Policy of AnyDesk

Top Skills

NetSuite
Salesforce
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The Company
Berlin
453 Employees
On-site Workplace
Year Founded: 2014

What We Do

AnyDesk was founded in Germany in 2014. Its unique remote access software has been downloaded by more than 800 million times by users worldwide. The software is based on the company’s unique proprietary codec, DeskRT, that allows for virtually latency-free collaboration whether you’re down the hall or on the other side of the world. AnyDesk is one of the 50 fastest-growing businesses in Germany and its technology is trusted by millions of people and more than 180,000 customers in 190 countries, including world-renowned Fortune 500 brands

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