Channel Ops - Sales & Marketing Intern

About Us

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.

Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.

Besides its SaaS business, Circles operates two distinct businesses:

• Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Lifeis powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
• Jetpac: Specializing in travel tech solutions, Jetpacprovides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.

Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.

About This Role

We are looking for a candidate who will be working with the SG Growth team. The candidate will get an exposure to sales, marketing and reporting functions at one of the fastest growing startups in Singapore.

1) Customer & Retailer Support: Assist the team in addressing and resolving challenges during the onboarding and sales process for the retailers/customers. Collaborate with internal technical and customer support teams to troubleshoot issues and ensure smooth transitions.

2) Sales Data Analysis: Support the sales team by reviewing and analyzing data to identify opportunities for sales growth and operational improvements.

3) Marketing Calendar & Initiative Management: Maintain and oversee the marketing calendar, aligning it with key campaigns, events, and milestones. Assist in executing marketing initiatives, ensuring efficient coordination across teams.

4) Campaign Performance Review: Act as the liaison between marketing and cross-functional teams to gather data and evaluate the success of campaigns and promotions. 

5) Others: Perform any other duties and assist with other financial functions as required 

Job Requirements:

• Previous experience in a marketing or sales support role, preferably within the telecommunications industry.
• Excellent communication, problem-solving, and customer service skills.
• Ability to manage multiple priorities effectively. (Brand and design background is a plus but not required.
• Education: High school diploma or equivalent is required. An Associate’s or Bachelor’s degree in a related field is preferred.
• Proactive and detail oriented 
• Analytical in identifying patterns, understanding root causes, and proposing effective solutions. 
• A team player that is collaborative and able to work seamlessly with internal teams and external partners to create a positive customer experience.

To all recruitment agencies: Circles.Life will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles.Life employees or any other company location. Circles.Life will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.

Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.