Channel Account Executive

About us: 

Latch was founded in NYC a decade ago with a vision to create unparalleled experience for residents through hardware and software. Now after 100+ million locks, we're continuing that vision to transform how people interact with spaces everywhere. With our newly established headquarters in St Louis we are continuing to unify access to spaces, services, and experiences that redefine the way we live, work, and connect. 

Latch is a part of DOOR with the mission to enhance the residential living experience with its DOOR app, which brings together products, services, technology, and community to reduce costs for building owners and deliver the living experience residents expect in today’s world. Built on the strong foundation Latch established with its access control and entry systems, the DOOR app is anchored by the Doorman, an AI assistant that combines the technology and unique data of each building to serve timely and relevant information to residents and property managers. From access control to monitoring for leaky toilets and checking the status of amenities and service providers, DOOR supports all the needs of residential living in one, easy-to-use app.

About the Role:

We are looking for a motivated, strategic thinker with a passion for collaboration and achieving results to join our Sales Team as a Channel Account Executive, you will play a pivotal role in driving revenue growth by managing and nurturing relationships with our channel partners. Your primary responsibility will be to enable, support, and grow our partner ecosystem to achieve shared success. 

Key Responsibilities:

• Develop and maintain strong, trust-based relationships with channel partners to ensure alignment and mutual success.
• Identify, recruit, and onboard new channel partners, ensuring they are equipped with the tools and knowledge needed to succeed.
• Collaborate with partners to develop go-to-market strategies, business plans, and sales objectives.
• Provide ongoing training, enablement, and support to optimize partner performance and drive revenue.
• Monitor partner performance metrics, analyze results, and implement plans to achieve targets.
• Act as the primary point of contact for channel partners, resolving challenges and ensuring a seamless partnership experience.
• Work cross-functionally with internal teams, including marketing, sales, and product, to deliver value-driven solutions.
• Stay informed about industry trends, competitive landscape, and partner needs to identify new growth opportunities.

Qualifications:

• 5+ years of experience in channel sales, partner management, access control or a related field. 
• Experience in industries such as: SaaS, technology, or telecommunications is a plus.
• Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
• Proven ability to build and maintain strong relationships with partners and stakeholders.
• Strong negotiation and influencing skills with a focus on achieving win-win outcomes.
• Excellent communication, presentation, and interpersonal skills.
• Strategic thinking and problem-solving abilities with a data-driven approach to decision-making.
• Self-motivated, results-oriented, and able to thrive in a fast-paced, dynamic environment.
• Familiarity with CRM tools (e.g., Salesforce), partner portals, and other sales enablement platforms. 

Joining us means:

• Having teammates all over the world in the US, Argentina, Spain and Romania.
• Collaborating in a fast-paced environment where you can apply what you have learned in new challenges, and, more importantly, grow your career.
• Being encouraged to invent and innovate within your role and working in a company where calculated risk-taking is highly encouraged and thinking outside the box is a must.

We embrace diversity and strive to create an inclusive environment for all.

Attention Job Seekers: Beware of job scams!

Job scams are on the rise, and you should take steps to protect yourself in your job search. Here are some guidelines to help you stay safe if you are applying for a job with Latch or Door:

• Communications from Latch or Door will always come from @latch.com or @door.com. Do not accept a job interview invitation with Latch or Door from anyone who does not contact you through an email that comes from @latch.com or @door.com.
• Latch never interviews candidates via Skype or in writing where you do not see the interviewer. All of our interviews happen either by video or in person.
• We will never offer you a job based on a single conversation with someone claiming to be from our People organization. In all of our job interviews, you will always speak, by video or in person, with the hiring manager for the position.
• Do not share your sensitive personal information with anyone who purports to offer you a job at Latch or Door unless you verified that the offer is from Latch or Door (check email senders addresses). We will never ask you for your bank account information or your mother’s maiden name during the interview process.
• We will never ask you to purchase any equipment with a promise that we will reimburse you after you begin working for us.
• If you believe you were a victim of a job scam, you may report it to the FBI: https://www.ic3.gov/.