Change Order Manager

Job TitleChange Order Manager

Job Description

Change Order Manager, Warehouse Solutions

Responsibilities & Tasks:

• Support Project Teams to identify change orders
• Assume administrative, contractual, and technical control of the Change Order bid process
• Be the point of contact for all change order pricing matters for external and internal stakeholders
• Facilitate and run both internal and external change order meetings
• Manage Change submission to ensure compliance with customer requirements and gain approval
• Maintain the internal change order log to track change progress, values agreed and manage customers expectation on response times
• Guide multiple Change Orders within the project portfolio from inception to issue of order
• Work with Project Managers, Engineering, Buyers, Planning Teams & Others to identify, qualify & price Change Order:
• Scope; Equipment; Risk & Opportunity; Resources & 3rd Party Suppliers where applicable;
• Ensure schedule impact assessments are carried out and costed appropriately;
• Support pricing efforts using internal tooling to build price and gain internal approvals.
  • Develop and maintain an agreed pricing template with customer;
  • Actively work with Sales Engineering to create PPS and gain sign off ;
  • Collate all specialist details and translate into clear proposals identifying changes in scope, time and cost;
• Work with Subcontractors and or Project / Supply Buyers to obtain quotations including estimates for time and cost ensuring opportunities are maximized ;
• Support engineering team during the feasibility and pricing phase;
• Handover of successful Change Orders to Project Team, including tracking of PO’s and reconciliation with JDEdwards;
• Maintain client satisfaction and customer relationship;
• For large Changes, lead a multi-disciplined team; establish priorities, coordinate concurrent activities, promote effective interactions among departments and provide leadership;
• Preserve the integrated system design to meet the system performance and technical specification requirements;
• Provide input into the project master schedule to achieve timely completion of the Change and check for any time extensions;
• Monitor / measure performance of change management (KPI adherence to 10-day process map, Client approval performance for feedback etc.);
• Report status of all change orders.

Knowledge-Skills-Abilities:

• Excellent interpersonal, verbal, and written skills;
• Excellent and proven leadership capabilities in creating unified and motivated project teams;
• Commercially oriented individual with excellent understanding of project risk and scope ownership;
• Able to interpret contracts to argue and support proposals for change orders;
• Exceptional organizational skills and a track record of working effectively in a team environment that incorporates engineering and project management;
• Proactive and hands on work ethic
• Strong team-oriented mentality and acceptance of responsibility for project completion
• Self-motivated with proven ability in problem solving, especially in intense situations;
• Proven willingness and ability to think creatively and stay current with industry trends, equipment, and standards;
• Promote effective interactions among numerous departments;

Basic Qualifications:

• Bachelor’s degree in Engineering or equivalent or relevant Project Management experience managing projects
• Entry level Project Manager with a track record in the successful completion of small engineering projects (3-4 projects around $1M.)
• Availability to travel 5%

Preferred Qualifications:

• Understanding of highly technical and mechanical material handling / conveyor systems.
• Sound knowledge of contract law.
• Minimum 5 years of experience in Purchasing or Supply Chain
• Purchasing (creation, monitoring, and expediting)
• Analytical research within databases
• Good negotiating, contracting and procurement skills.

Key Measurable Performance Areas

1. Monthly Reporting and Forecasting

2. Commercial and Contractual Awareness

3. Scope Awareness

4. Change control (internal, 3rd Party & customer)