Change Management Lead - Digital

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Position Purpose

The Business Change Lead - Digital manages the change associated with strategically important projects/initiatives and plays a key role in building change management capability across Brambles.

Major / Key Accountabilities

• Assess the impacts of the digital change across multiple dimensions including people, processes, systems, culture and organisation.
• Design appropriate change management strategies and plans to reduce resistance, drive adoption and increase benefits realisation. 
• Implement the change management approach and plan. 
• Understand the impacts of change on the various stakeholder groups, from the as-is and to-be states. 
• Support the design, development, delivery and management of communications and training. 
• Develop measures and controls to help ensure successful implementation of changes. 
• Assess business engagement, readiness and adoption for change.  
• Coach managers, leaders and individuals on their role in delivering and adapting to change successfully. 
• Conduct quality assurance reviews on in-flight change initiatives to assess change management delivery or diagnose issues. 
• Build change management capability across Brambles.  
• Support continued adoption and improvement of the Brambles Change Framework. 
• Business value delivery from improved change management. 
• Successful delivery of change initiatives within area of responsibility.

Qualifications

Essential

• Bachelor's Degree in Business Administration,  Psychology, or other related field.

Desirable

• Change Management certification or equivalent.
• Behavioural Coaching certification or equivalent.
• Project Management certification or equivalent.

Experience

Essential

• 3 years’ experience of working at the heart of business change management, of which at least 1 year spent leading a change workstream or initiative.
• End-to-end experience of designing and delivering change and embedding into business as usual.

Desirable

• Experience working within a matrix management environment.
• Experience of applying a bespoke change management framework or methodology.
• Experience of managing change across a global organisation.

Skills and Knowledge

• A solid understanding of change management methodologies, tools and techniques and how to apply them effectively.
• Expertise in how people experience change at an individual level and the journeys that different people go on when experiencing change.
• Strong stakeholder management skills – can demonstrate evidence of developing and maintaining strong and effective relationships with internal stakeholders at all levels in an organization.
• Can facilitate the process of developing a change vision and strategy.
• Flexible and adaptable; able to work in ambiguous situations.
• Excellent coaching skills.
• Excellent communication skills, both written and verbal.
• Sharepoint and Powerpoint skills.

Languages

Essential

• English

Desirable

• Spanish

As an inclusive employer, Brambles wants to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore encourage you to inform your Talent Acquisition Partner of any reasonable adjustments you might need to enable this to happen.

N/A

Remote Type

Hybrid Remote

Skills to succeed in the role

Active Learning, Active Listening, Adaptability, Agile Methodology, Change Management, Coaching, Communication, Cross-Functional Work, Curiosity, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Problem Solving, Project Delivery, Storytelling

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].