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Job Description
Job Descriptions:
- Review Change to approve or reject request based on Impact assessment, mandatory readiness sign off
- Support project team to integrate change management activities into their project plans
- Summarize CAB agenda, prepare CAB presentation, and submit after CAB minute of meeting
- Be flexible and available to interact and connect with people at all levels in the Company in business and non-business hours for Change management inquiry or assist
- Develop and deliver Change/Release retrospect reports to distribute to executive audience(s) and drive discussion of all recent rollbacks, changes causing incident with root cause and prevention, Within/ Over SLA, and violation changes in a weekly CAB meeting
- Utilize Service Now tool to automate available metrics, trending and reporting for best practices
- Perform root cause analysis and review with Change requester for any Change causing incident, Rollback, or Violation
Qualifications:
- Preferred Bachelor or Master’s degree in information systems, Information Technology, or related degree
- At least 5 years of related IT Service Management especially on Change Management
- Good analytical, problem solving, communication and interpersonal skills
- Knowledge in operations management, strategic planning and execution
- ITIL certificate preferred
We're committed to bringing passion and customer focus to the business.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
Top Skills
What We Do
Siam Commercial Bank was established by royal charter on January 30, 1907 as the first Thai bank. During its more than 110 years in business, the Bank has played a leading role in providing the financial services needed in Thailand, developing deep expertise.
Today, SCB is a leading universal bank, offering deposits and lending and a wide range of other products and services, to meet the needs of all customers. Our retail services include home loans, personal credit, car hire purchase, credit cards, ATM cards, debit cards, currency exchange facilities and overseas remittances as well as investment and insurance products. For corporate and SME customers, the Bank offers cash management-related services, lending products, international trade financing, treasury products, debt and capital market products, corporate advisory, investment banking and other services. Our services are backed by our extensive banking network and continual pursuit of technological innovation. In addition, the Bank's SCB Group includes three major subsidiaries that provide specialized financial services: SCB Securities, SCB Asset Management and SCB Life Assurance.
Under the vision to serve as "The Most Admired Bank,” SCB has established a strategic plan called SCB Transformation, designed to dramatically upgrade the Bank's infrastructure and enhance its long-term competitiveness. This transformative plan responds to rapid change in the financial services industry, which is being reshaped by digital technology, regulatory change and new consumer behavior. Following this strategic plan's "Going Upside Down" approach, the Bank will transform its business model and thinking throughout its human resources, work processes, products and technology, enabling breakthrough performance and creating sustainable value for our customers and society
