Change Business Analyst Apprentice

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role

Who are we looking for?

We are looking for a highly motivated apprentice who is interested in working in Financial Services and wishes to pursue a career as a Business Analyst within Investment & Operations Change.

We are looking for a confident individual with a positive outlook, can-do attitude, and aspiration to want to progress.  It’s important that the candidate has genuine curiosity and an inquisitive nature about whatever they are working on – someone who can ask questions about a topic and reflect and consider and sometimes challenge what they have been told.  It’s important to be able to identify when statements are incorrect or when solutions may not work for any given reason.

The successful applicant will have the desire to learn and a genuine interest in business, technology, and the financial services industry. 

Applicants who succeed with us are self-motivated, capable of building and maintaining relationships and work effectively as part of a team. 

The Role

The role of the Business Analyst involves identifying and analysing business problems and opportunities, and then designing solutions that can help organizations achieve their goals. Business analysts work closely with various departments, including management, Investments, Technology and others to understand their needs and gather requirements.

This role would be aligned to the public markets project portfolio which broadly means working on the delivery of projects related to investments which can be traded on the stock market, as opposed to investments in real estate or private markets for example.  Current projects include setting M&G up to lend billions of pounds worth of investments to the market, addressing issues and challenges in our performance calculation and reporting process, changing the way we trade certain currencies, and enabling one of our overseas offices to buy and sell new types of investments.

These projects can have a variety of outcomes including making more revenue for the firm, cutting costs, enhancing our capability or simplifying how we operate.  Ultimately we are looking to make M&G work more efficiently, ensure that we are competing fairly and honestly through adhering to the rules set up by the regulator and most importantly helping us give a better service our customers. 

What will you be doing?

A Business Analyst Apprentice will support a wide range of initiatives across the team and will get involved in gathering data, producing pieces of analysis, inputting into business cases for new developments, support the adoption of new technology and work with the wider business to deliver change.  You will be expected to :

• Work alongside other team members to understand current business issues, performing data gathering, as required, to provide additional insights and help identify solutions.
• Document and record elements of current process by shadowing existing users, reading of appropriate documentation to effectively understand how the process that is going to be replaced works.
• Help prepare for workshops, engaging the attendees and ensuring the set up (room etc.). 
• Attend and capture notes at key meetings.
• Support the write up of requirements (what users require the new system to deliver).
• Support and document solution design, inputting into relevant templates to allow approval by governance forums.
• When required, help develop a test approach and test the new system and ensure that it works according to the specification.
• Support the senior BA, the project manager and the programme manager as directed to ensure successful delivery of team initiatives.

What will I need to be successful in this role?

• To be competent with computers and technically minded with the ability to learn software skills such as MS Excel, Power BI, JIRA and Visio.
• Ability to build good relationships internally and externally
• Confident and effective communicator (both written and verbal) 
• Passionate about being in a work environment that embraces and values diversity. 
• Attention to detail to support high-quality compilation of user documentation.
• Proven and demonstrable analytical and problem-solving skills.  
• Good organisational and prioritisation skills with a keen attention to detail.

Our application process

To apply for any of our apprenticeship roles you will be required to complete the following steps:

• Submit your Application Form and CV
• Complete your Online Assessment
• Complete an Online Video Interview
• Attend one of our Assessment Centre

We are only accepting one application per candidate, so please do review all job descriptions and outline your top three choices in your application.

Minimum Requirements

• Available to start the apprenticeship programme in September 2025
• You must not be enrolled into another further education programme at the beginning of the programme
• Be a UK citizen or have proof of your right to work in the UK
• Living in England
• Minimum of Grade 4 in GCSE English and Mathematics
• Minimum of Grade C in Three A-Levels or equivalent such as BTEC Nationals

Training Provided

As a Change Business Analyst Apprentice with M&G, you will undertake the Business Analyst Level 4 Apprenticeship. The apprenticeship will be delivered through a blend of live online learning, pre-recorded lectures, and face to face inductions and masterclasses

Future Prospects

This is a fixed term contract for 18 -23 months upon which the business may decide to retain, subject to the Apprentice performance, headcount, and available funding. If recruited into a permanent role, the individual will follow the career progression applicable to the specific role/department.

Salary

£26,000 per annum plus benefits

As you may expect, our Apprenticeship roles are extremely popular. To ensure that you do not miss out on any opportunities, please do apply earlier to avoid any disappointment.

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions.  Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job, will be offered an interview if they 'opt in' to the scheme when applying. 

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: [email protected]