At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Care to join the team?
GenesisCare has an exciting opportunity for a motivated and passionate Centre Leader to lead and manage our oncology clinics located in Buderim and Noosa on the Sunshine Coast.
As the Centre Leader you are responsible for the leadership and management of our centres and the delivery of high-quality patient centred services. This role requires outstanding leadership skills in liaising, influencing, and negotiating with staff at all levels of the organisation including external stakeholders. Also, essential to your success in this role, will be your strong commercial acumen, a growth mindset, and a commitment to continuous improvement.
More specifically, you will:
- You will also drive a culture of continuous improvement, delivering exceptional patient centered services.
- Manage all operations and lead all centre-based staff in accordance with best practice. indicators in patient care, quality, safety, people, and financial management.
- Lead and/or be heavily involved in a portfolio of work that will assist with the improvement of performance and standardisation across GenesisCare Queensland
- Identify and/or develop key internal and external relationships, opportunities for future service provisions and potential referrer or doctor partnerships.
- Contribute to a patient centered approach to service, taking responsibility to lead this at the centre level as well as to provide input into broader service delivery initiatives.
- Build, implement, and maintain a positive patient experience at the centre.
- Use regular satisfaction surveys as the basis to gain, interpret and communicate feedback to the team to help shape the patient experience.
We're interested in hearing from people who have:
- Proven ability to manage cross functional multi-disciplinary teams.
- Experience managing a team in a healthcare or community services setting.
- Demonstrated understanding of clinical and/or business performance metrics
- Demonstrated capacity to successfully perform in a complex healthcare environment.
- Demonstrated acumen in people and process change management and implementing process improvements.
- Demonstrated understanding and experience leading clinical change and innovation initiatives.
- Proven ability to manage internal and external stakeholder relationships.
- Graduate level qualifications in a relevant area – a either Health care or business related and post-graduate qualifications in business or equivalent would be desirable.
- Demonstrated knowledge and application of health care standards, and relevant legislation.
- Proven workforce leadership and health care management experience (Desirable)
- Flexibility to travel when required to other sites and/or leadership meetings.
Benefits of joining our team:
- Working with a vibrant team aligned with providing the best patient experience possible and outcomes.
- Internal and external training and development opportunities.
- Close knit internal community.
- All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling.
- Learn and grow with our award-winning development programs.
- Qantas membership discount, access to Fitness Passport, Bupa discounts, 12 weeks paid parental leave.
About GenesisCare
By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose
GenesisCare is an Equal Opportunity Employer.
What We Do
GenesisCare is a provider of integrated cancer care in Australia, Spain, the U.K., and the USA. The company’s purpose is to design care experiences that offer the best possible life outcomes. This is grounded in the belief that care should be focused on the individual, not the condition.
GenesisCare is the world’s largest provider of radiotherapy – a vital treatment option for cancer patients – and provides patients with access to diagnostics, medical oncology, surgical oncology, radiotherapy, and novel therapies alongside the ability to participate in the latest clinical trials. With a growing research and trials program numbering more than 150 clinical trials, a contract research organisation, and global innovation programs focused on precision medicine and novel therapies, GenesisCare aims to bring new therapies to more patients in need in a more affordable way.
Every year, GenesisCare clinical teams see more than 450,000 people across 350+ locations, including more than 300 locations in the U.S., 40 in Australia, 14 in the UK, and 18 in Spain. Headquartered in Sydney, Australia, the organisation employs more than 5,500 highly trained physicians, healthcare professionals and support staff across Australia, Europe, and the U.S. For more information, visit www.genesiscare.com
