Cashless Project Coordinator

Job Summary:

Company: Live Nation

Department: UK & Ireland Festivals

Location: Manchester (hybrid working flexibility) and onsite at festivals across the summer season

Reports to: Cashless Project Manager

Working Hours: Full time

Job Type: Permanent

Role Description

This role would suit someone who both has a passion for events and operations but also is confident working with numbers and large data.

You’ll be spending the summer months onsite across all Live Nation Entertainment music festivals including The Great Escape, Latitude, Download, Reading and Leeds, Parklife, TRNSMT and many more. This means that there will be extensive UK travel and considerable time away from home during the festival season. This is a fantastic opportunity to be part of industry leading festivals and events as you’ll be right at the heart of operations.

As Cashless Project Coordinator the role will work across all Live Nation UK and Ireland festivals in which the Live Nation Cashless system is deployed reporting to the Cashless Project Manager. The role covers support to the Cashless Project Manager in all aspects of planning each Cashless event project including pre-event planning, on site deployment, post event reconciliation and settlement.

The role also proactively works with other Live Nation departments such as Sponsorship, F&B, VIPN, Production, Operations, Sustainability, and Internal Audit.

Who you are

Competencies / Skills / Knowledge / Experience

• Prior experience of finance – this may have been gained as part your studies or in your professional/work experience
• Strong Excel skills – confidence using VLOOKUPs, PivotTables and SUMIFS etc.
• Excellent communication skills
• Strong attention to detail
• Strong administration, time management, planning and presentation skills
• Ability to manage pressure and conflicting deadlines in a challenging and fast-paced environment

Behaviours

• The following attributes determine how the role will be carried out and are required to be a success
• Strong work ethic with a can-do attitude and initiative
• Deadline focused
• Works well in a team environment and always willing to help others
• An enthusiasm for working onsite at music festivals throughout summer
• Flexible in working hours to meet the needs of the business

What the role includes

Pre event

• Weekly update of the cashless event list tracker, event master files and device requirements
• Coordinate and support in weekly meetings per event
• Coordinating and collating cashless requirements from partners by required deadlines per event (Including bank detail checks)
• Coordinating site requirements, accommodation and catering per event
• Site visits when required

During events

• Checking all requirements are delivered as planned
• Support in checking allocation of devices and adequate asset tracking
• Support in building and updating on site reporting (internal and stakeholders)
• Support in event reconciliation
• Support internal audit process

Post event

• Support in building and checking partners settlement files per event
• Preparation for approval of post-event payments and updating summary file
• Review and auditing of project invoices
• Support in reconciliation of cashless balance to accounting system

Continuous

• Monitoring and actioning customer refunds and chargebacks as required
• Reconciling income and fees from card merchant service providers
• Updating costing file analysis for all events

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com

APPLICATION DEADLINE: Monday 6th January 2025. We reserve the right to close applications at anytime so encourage early application where possible. We enjoy an extended Christmas break and so will be reviewing applications in January. Thank you for your understanding.

#LI-SL1