Case Management Supervisor

Who We Are: 

At Aspire Living & Learning, we’re committed to empowering individuals with developmental disabilities to define and achieve their vision of a good life. Through respect, collaboration, and a person-centered approach, we ensure that every plan reflects individual goals and aspirations. As a Case Management Supervisor, you’ll play a pivotal leadership role in guiding employees, fostering growth, and overseeing high-quality services that truly make a difference. 

About the Role: 

The Case Management Supervisor is a vital leader within Aspire’s case management services, providing operational oversight and developmental supervision for a dedicated team. You’ll build positive relationships with individuals, families, guardians, and stakeholders while driving program excellence and supporting a culture of growth and community integration. Your leadership ensures Aspire’s mission comes to life in every interaction. 

This role is part of Aspire Living & Learning’s exciting opportunity to partner with the State of Vermont under a new contract. We expect to learn the outcome of this contract in January 2025. In preparation, we are actively identifying talented individuals to join our team and help us deliver high-quality services to individuals in Vermont. We plan to start reaching out to candidates in early to mid-January to initiate the hiring process and build our team structure—anticipating a successful partnership with the state.  

If you are passionate about supporting individuals to live fulfilling lives and want to be part of this meaningful work, we encourage you to apply now! We will keep you informed throughout the process. 

What You’ll Do: 

Build Relationships & Communication: 

• Develop positive, collaborative relationships with employees, families, guardians, and local/state agencies. 

• Ensure all communication is professional, timely, and clear, fostering trust and mutual respect around Aspire’s mission. 

Program Management: 

• Cultivate a supportive environment to retain high-quality employees, providing developmental supervision to encourage professional growth. 

• Monitor programmatic compliance with Aspire’s policies and federal/state regulations, meeting all licensing standards. 

• Provide fiscal oversight under the guidance of the Director of Case Management and Senior Operations Director. 

• Lead quality assurance and enhancement efforts, executing program goals to improve outcomes. 

• Champion a culture of community integration, ensuring individuals’ goals align with person-centered principles. 

Leadership & Coordination: 

• Lead by example to implement company initiatives, policies, and priorities. 

• Foster a positive team environment rooted in collaboration, growth, and open communication. 

• Provide direction and coaching to ensure policies and standards are consistently understood and implemented. 

• Take on additional responsibilities as assigned to support operational excellence. 

What You Bring: 

Education & Experience: 

• Bachelor’s degree preferred. 

• 5+ years of experience in human services, including at least 2 years of case management experience in Vermont. 

• Must meet QDDP qualifications for at least one year. 

Skills & Leadership: 

• Strong knowledge of management techniques, program oversight, and best practices. 

• Familiarity with funding agency regulations and programmatic requirements. 

• Excellent interpersonal, organizational, and administrative skills. 

• Proven leadership abilities to supervise, guide, and develop high-performing teams. 

• Proficiency in Microsoft Office and ability to navigate electronic records. 

• Ability to work independently while exercising sound decision-making authority. 

Person-Centered Competencies: 

• A strengths-based, culturally informed, and whole-person-focused approach. 

• Ability to build meaningful connections inside and outside formal systems. 

• Commitment to supporting individuals’ rights, choice, and control over their services. 

• Expertise in person-centered planning, documentation, and ongoing evaluation. 

Working Conditions: 

• Ability to manage physical aspects of the job, including bending, lifting (up to 50 lbs), and extended periods of walking or standing. 

• Flexibility to travel and provide on-call support as needed. 

Employees at Aspire enjoy working with a collaborative and dedicated team that values a culture of belonging and care. We take pride in offering a comprehensive benefits package to eligible employees, including: 

• Comprehensive Health, Dental, & Vision Insurance - Choose from multiple medical plans, with vision coverage included at no extra cost. 

• Flexible Spending Accounts (FSA) and Health Saving Account (HSA) options - Use pre-tax dollars for medical and dependent care expenses. 

• Lifestyle Spending Accounts with JOON - Monthly funds for wellness, fitness, commuting, childcare, pet care, and more. 

• 403(b) Retirement Plan with Employer Match - A 100% match on contributions up to 2% of your salary. 

• Generous Paid Time Off - Paid sick, personal, and vacation days, plus holidays. 

• Professional Growth Opportunities - Access to training, leadership and management courses, mentorship, and career advancement. 

• Employer-Paid Life & Disability Insurance, Employee Assistance Program (EAP), Telehealth Services and more! 

Join Us: 

If you’re a leader passionate about empowering teams and improving lives, we invite you to apply. As a Case Management Supervisor, you’ll be at the forefront of shaping services that inspire growth, connection, and independence. 

Apply today and be a leader who makes a difference every day!