Carrier Compliance Coordinator

Who We Are

Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There’s never been a more exciting time to get on board with our rapidly-growing team in Guadalajara, so read on to learn more and apply today!

Who We Want

Our explosive growth is your opportunity to start or accelerate your career in a high-impact, Carrier Compliance Coordinator role on our Compliance team.  We’re looking for candidates willing to go above and beyond to deliver the results, service and experience that we pride ourselves on at Arrive, so you’ll thrive in this position if you’re a  self-starter with a proven ability to multitask in a fast-paced, high energy environment!

What You'll Do

• Act as liaison between Sales and Legal teams to determine and enforce company sales/compliance protocol.
• Work with insurance companies to verify coverage of our customer's freight.
• Investigate and analyze reports that are submitted about our carrier partners and escalate when needed for Approval
• Review and bind carrier partners contractually in accordance with company and applicable laws, rules and safety regulations.
• Update our Transportation Management System with detailed and accurate information.
• Work internally with Arrive's sales team to approve carrier partners in our system.
• Monitor and qualify the safety of current and new carrier partners.
• Utilize proprietary real-time online monitoring services to assess authority, insurance, and safety ratings of our carrier partners to provide exceptional service for Arrive’s customers.
• Escalate issues and communicate details to our claims department as needed.
• Execute account management and update insurance information for our carrier partners when applicable. 
• Data entry and organizing and maintaining of data.

Qualifications

• English Fluency Required (High B2-C1).
• High school diploma, or equivalent.
• A self-starter with a proven ability to work independently.
• Proven ability to multitask in a fast-paced, high energy environment!
• Strong logical reasoning skills, detail oriented, with strong follow through!
• Excellent customer service skills via phone and email.
• A working knowledge of the Microsoft Office and G-Suite.
• A "let's go"attitude - once you meet us, you'll see what we mean!

The Perks of Working With Us

• Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans) and more.
• Leave the suit and tie at home; our dress code is casual.
• Enjoy office wide engagement activities, team events, happy hours and more!
• Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you'll find cafes and a wide variety of local restaurants.
• Start your morning with free coffee!
• Maximize your wellness with free counseling sessions through our Employee Assistance Program
• Get paid to work with your friends through our Referral Program!

Your Arrive Experience 

Our award-winning company culture is designed with you in mind. We are committed to supporting your personal and professional growth and making Arrive a place we all love to work.