Card Services - Product Experience and Technology- Vice President

Posted 18 Hours Ago
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Wilmington, DE
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
The Vice President of Card Services will lead finance operations within the PxT team, focusing on expense management, integrated planning, and strategic insights. Key responsibilities include developing financial analyses, partnering with business leaders, and driving efficiency within financial reporting processes.
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Job Description
Our Consumer & Community Banking (CCB) division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the United States in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
As a Financial Analysis Vice President in the Card Services CFO team, you will serve as the PxT Finance lead owning the overall expense base, primarily focused on total allocated expenses and their drivers. As we progress on the CCB agility and Product, Technology, Data, Design (PxT) transformation journeys, we are enabling optimization of agile products and priorities across the organization through value-added insights for our stakeholders. The PxT CFO organization will partner across business and PxT to deliver best-in-class support for three key tenants: PxT Finance, Expense Management and Investment Governance & Business Management.
Job Responsibilities:

  • Serve as a PxT Finance lead owning the overall expense base, primarily focused on total allocated expenses and their drivers
  • Be the Subject Matter Expert for PxT Finance in key toolset such as ThoughtSpot, Essbase and others to help drive adoption and buildout repeatable value added reporting and analyses
  • Be a trusted partner for Business leadership and Planning & Analysis including strategy articulation and data visualization as well as helping drive productivity, transparency and efficiency agendas
  • Be responsible for the integrated planning, budgeting, governance, and other leadership forums to review performance and drive decisions
  • Establish and drive best practices for planning, forecasting, and analysis supporting infrastructure, Fin Ops, and public cloud
  • Participate as a member of the Card Services PxT F&BM leadership team
  • Attract and develop t-shaped finance and business management talent


Required Qualifications, Capabilities, and Skills:

  • Bachelor's degree in Finance, Accounting, Economics (or related discipline);
  • 8+ years of progressive experience in finance, technology, and/or consulting
  • Demonstrated senior leadership in terms of attitude, initiative, and inclusivity
  • Strong mix of analytical, written and presentation skills
  • Must be able to design business reporting and insights that are clear, concise and actionable
  • Knowledge of agile product principles, software development, and budget and forecasting
  • Influencing skills and ability to concisely articulate key insights and recommendations
  • Experience in interacting and communicating recommendations to senior business leaders
  • Superior organizational and process skills with a high attention to detail
  • Proactive - continually drives to understand unique needs of each business and/or program and challenges status quo
  • Strong technical ability with Advanced Microsoft Office skills (Excel, PowerPoint, PitchPro)


Preferred Qualifications, Capabilities, and Skills:

  • MBA Preferred
  • Experience with Business applications such as Essbase strongly preferred, while familiarity with Tableau, Alteryx, SAP is desired
  • Exposure to Credit Card industry / Digital preferred


About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.

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The Company
HQ: New York, NY
289,097 Employees
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What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

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Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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