Card Product Portfolio Office Planning, Executive Director

Posted 5 Hours Ago
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Wilmington, DE
Hybrid
Expert/Leader
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
The role focuses on driving strategy and prioritization decisions for product portfolio operations in the card sector, ensuring effective collaboration across teams to streamline decision-making and improve product ecosystem efficiencies. Responsibilities include managing a team, implementing governance processes, and supporting logistical coordination for planning sessions.
Summary Generated by Built In

Job Description
You are a proven leader with a passion for delivering high-quality products. Join our innovative team and help us ensure that our products meet and exceed the needs of our customers.
As a Product Portfolio Operations Planning Director in Card, you are an expert in creating cross-product synergies. As a leader on the team, you leverage your advanced capabilities to innovate on cross product-line coordination, remove barriers to success, and create ways for teams to continuously innovate on solutions-focused products and product features.
Job responsibilities

  • Drive Strategy & Prioritization Decisions
    • Collaborate across Portfolio Quad and CCB Product ecosystem to define strategy, guide priorities, and drive execution to achieve business priorities
    • Inform priorities, review requests, make decisions, communicate updates, escalate critical issues
    • Manages and coaches a team to address overall portfolio health, risk factors, and continuous improvement opportunities
    • Leverage and adjust capacity to ensure highest value initiatives are supported
    • Build awareness of dependencies (sponsored/supported) and cross-impacts to streamline decision-making
    • Support portfolio oversight, planning, dependency visibility, logistical coordination, and escalation
  • overseeing, Monitoring, & Optimization
    • Implement governance / intake forum to guide decision-making
    • Provide thought-leadership to partner and help create, and drive adoption CCB PXT Planning Processes
    • Coordinate preparation activities, logistics, material development for quarterly planning sessions with key co-suppliers across product eco-system


Required qualifications, capabilities, and skills

  • 10+ years of experience or equivalent expertise in program management or performance optimization
  • Proven ability to manage and implement operational effectiveness and portfolio management initiatives
  • Proven ability to operate within the product development life cycle and agile methodologies


About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

What the Team is Saying

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The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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