Buyer (Pets)

Posted 16 Days Ago
Be an Early Applicant
Cape Town, Western Cape
Mid level
eCommerce • Retail
The Role
Develop and implement growth strategies for the Petcare department, manage supplier relationships, drive innovation, monitor financial performance indicators, and ensure a world-class customer experience within the department.
Summary Generated by Built In

takealot.com, a leading South African online retailer, is looking for a highly talented Buyer (Pets) to join our team in Cape Town. The ideal candidate should have prior experience in managing the Petcare category coupled with comprehensive product knowledge.

We’re a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us.  We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great!

The position reports to the Divisional Buying Manager.

Your responsibilities will include:

  • Develop a comprehensive strategy/plan to drive growth across the Petcare department in sales, brands, suppliers and new product listings
  • Drive innovation by sourcing and prioritizing new brands and suppliers according to the growth plan and in line with market trends and consumer demand 
  • Deliver against key financial and service level performance indicators within the department (sales, margin, listings, availability, stock cover etc.)
  • Manage and develop supplier relationships, negotiate prices, improve trading terms and manage suppliers according to strict SLAs
  • Develop a promotional programme, source great deals and manage site merchandising for the department
  • Support the operations team in delivering a world-class customer experience – monitor department returns, support the customer service team on product queries and resolving any customer complaints
  • Manage stock and availability (including replenishment orders, stock cover)
  • Deliver on customer experience within the department (ensuring products are delivered on time, supplier terms are aligned, product quality is managed etc.)

Attributes required:

  • Solutions-oriented; can-do attitude; self-motivated
  • Strong analytical and critical thinking, ability to use data to inform decisions, identify the root cause and resolve problem
  • Strong product and buying planning skills
  • Ability to manage priorities according to clear prioritization and structured planning
  • Ability to build lasting supplier relationships and manage according to SLAs (existing industry networks a plus)
  • Comfortable with change and excellent team player
  • Passionate about the industry and the potential of e-commerce
  • Understanding of the key business drivers within online retail
  • Entrepreneurial/commercial mindset


Qualifications and experience:

  • Bachelor’s degree (Business Science or Commerce degree preferable)
  • Minimum 3-Years experience managing the Petcare Category within retail / commerce / e-commerce
  • Strong commercial acumen
  • Existing industry networks a significant plus
  • Proven track record of negotiation skills and strong relationship management

The Environment:

  • takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
  • We have fun, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, it's all in the execution after all.
  • We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

  • is forthright but respectful
  • is an expert at doing, who can not only design but also execute
  • is analytical, able to use data to make decisions
  • is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
  • is passionate about the potential of e-commerce and delivering a world-class customer experience
  • is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
  • is able to think about problems from a business perspective using technical and product input
  • is curious and challenge the status quo
  • is innovative and enjoys iteration
  • is collaborative
  • will be at the cutting edge of developing new concepts for takealot.com.
  • thinks like an owner of the business.
  • is SMART, has INTEGRITY and is HARDWORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference

The Company
Cape Town
5,026 Employees
On-site Workplace
Year Founded: 2011

What We Do

Takealot.com is the leading eCommerce retailer in South Africa and one of the largest, most innovative eCommerce retailers on the African continent. Our mission is to be the most customer-centric online shopping destination in Africa, built around the simple concept that our customer comes first. Need help or have a question? Reach out to us via our Help Center for assistance https://www.takealot.com/help-centre Our focus is dedicated to improving the customer experience, from the moment they arrive on our website to the moment they receive their order. By aligning ourselves to this philosophy, we believe Takealot will be the #1 shopping destination across Africa.

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