Job Profile
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Technology Partner within PNC’s Technology organization, you will be based in Pittsburgh, PA; Cleveland, OH; Birmingham, AL or Dallas, TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.
**PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position**
- Financial prowess – including good understanding of how to plan and monitor budgets
- Experience with Excel including formulas, pivot tables, graphs, etc
- Strong Analytical skills
- Communication skills – both oral and written, including the ability to clearly communicate with a variety of teams/organizations and at multiple levels
- Collaboration skills – the ability to form strong partnerships and trusting relationships with a variety of teams/organizations
- Strong flexibility skills – the ability to adapt quickly to work on a variety of things, getting up to speed to fill in ‘gaps’ when needed
- Organizational skills – including the ability to prioritize and manage a wide range of activities
- Reporting skills – the ability to provide regular reporting in a timely and organized manner for a variety of things such as staffing, financials, production incidents, etc
- A positive approach and able to perform tasks with little to no supervision
Job Description
- Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
- Initiates, owns and drives the identification, evaluation, and direction of solutions that are cost effective and meet business requirements.
- Serves as the central point of contact for business demand management, technology expenditures, client feedback & relationship management and the overall client experience with the technology organization.
- Provides consulting services to communications to internal business groups on process improvement projects designed to support product strategies and revenue generation/cost reduction.
- Analyzes and elicits client requirements, and transforms the requirements into functional/non-functional requirements.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsApplication Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design
CompetenciesBudgeting, Business Acumen, Consulting, Effective Communications, Influencing, IT Project Planning and Organization, Managing Multiple Priorities, Relationship Management, Requirements Analysis
Work ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
EducationBachelors
CertificationsNo Required Certification(s)
LicensesNo Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Top Skills
What We Do
For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work.
Why Work With Us
PNC’s values drive our behavior and reflect our priorities. We strive for excellence and quality of life, celebrate differences and teamwork, show integrity and respect, and focus on the customers and communities we serve. We hold all employees and managers accountable for demonstrating our values with customers and with one another.
Gallery
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The PNC Financial Services Group Teams
The PNC Financial Services Group Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.