Business Systems Analyst

NeoWork is looking for a proactive and analytical Business Systems Analyst to join our team. In this role, you will work closely with stakeholders to understand business needs and translate them into technical requirements. Your primary responsibility will be to improve and optimize our internal systems and processes, ensuring they align with organizational goals.

The ideal candidate will have a robust understanding of both business processes and technology, with the ability to bridge the gap between technical teams and business stakeholders. If you are detail-oriented, possess strong analytical skills, and have a knack for problem-solving, we invite you to apply!

Responsibilities

• Engage with stakeholders to gather and document business requirements and translate them into functional specifications.
• Analyze and evaluate existing business processes and systems to identify areas for improvement.
• Collaborate with IT and development teams to design solutions that meet business needs.
• Conduct system testing and validation to ensure delivered solutions align with requirements.
• Develop and maintain documentation, including process maps, user manuals, and training materials.
• Provide ongoing support and troubleshooting for existing systems and applications.
• Facilitate communication between business units and technical teams to ensure successful project delivery.
• Monitor project timelines and deliverables, ensuring alignment with business goals.

• Bachelor's degree in Business Administration, Information Systems, or a related field.
• 3+ years of experience as a Business Systems Analyst or in a similar analytical role.
• Strong understanding of business processes and systems analysis techniques.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with various stakeholders.
• Proficient in data analysis and familiar with data visualization tools.
• Experience with project management methodologies (Agile, Scrum) is a plus.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and meet deadlines in a dynamic environment.
• Owned computer or laptop and stable internet connectivity.
• Knowledgeable in Office 360, Google Apps, and client-facing communication.

• The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
• This is a 100% home-based position
• We prioritize the mental health of our team members and offer mental health days to support their well-being.
• In addition to the base salary, performance-based incentives are provided.
• There is an annual review and appraisal process in place.
• There are ample opportunities for professional growth and advancement within the company.