Business Systems Analyst Sr

Job Profile

Position Overview

Job Overview
At PNC, our people are our greatest differentiator, and we are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Business Systems Analyst, Sr within PNC's Enterprise Architecture organization, you will be based in one of PNC's Technology Hub locations (Pittsburgh, PA, Birmingham, AL, Cleveland, OH, Farmers Branch, TX, Phoenix, AZ). Some responsibilities may be performed remotely, at the manager’s discretion.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
This position on the Architecture Modeling team within Enterprise Architecture will partner with technology leaders, SMEs, and architects to support strategic efforts for transforming modeling processes. Additionally, they will partner with development teams to coordinate updates to architecture applications supporting the Enterprise. In this role, they will draw upon their business and technology experience to partner with key stakeholders to ensure that the strategic business capability needs, technology perspectives, and roadmaps are well crafted, presented, and achieve consensus. They will be required to understand complex business and system interactions to develop and modify process documentation supporting modeling activities and initiative status updates for senior leadership.
Key deliverables in partnership with the other stakeholders are:
• Support the creation of strategic roadmaps that align with enterprise strategies, business objectives, enterprise standards, processes and methodologies.
• Assist Enterprise Architects and technology partners in driving business outcomes though effective requirements gathering and coordination.
• Provide ongoing support for handling data and system support requests.
• Influence at multiple levels of the organization and multiple priorities to continue to make progress.
• Facilitate the development of application enhancements through creation of user stories and prioritize the backlog in alignment with business goals and objectives.
Some key desired skills:
• Proven experience in strategic thinking, analysis & planning, and reporting.
• Experience using Jira and Confluence is preferred.
• Ability to work in a dynamic environment across lines of businesses.
• Experience working in financial services organizations.
• Excellent communication, influencing, and presentation skills.
• Experience using Tableau or Power BI for data visualization is desirable.
• Knowledge of Project Management or Agile methodologies and frameworks is desirable.

Job Description

• Participates in analyzing business requirements and production specifications for changes made to technology applications.
• Formulates and defines the system scope and objectives, based on user needs and business processes .
• Directs business process improvement projects for internal business groups, aiming to improve business results .
• Identifies and documents all system constraints, implications and consequences of various proposed system changes .
• Provides recommendations for addressing and resolving business issues, for a specific business group .

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsApplication Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

CompetenciesBusiness Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis

Work ExperienceRoles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

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