Business Systems Analyst - P&C Insurance Portal

Posted 2 Days Ago
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Tampa, FL
Senior level
Information Technology • Software
The Role
As a Business Systems Analyst, you will enhance the customer portal by gathering and analyzing requirements, collaborating with development for feature delivery, and providing user support.
Summary Generated by Built In

Who is Bond-Pro: 

Bond-Pro is a 25+ year old software company and the leader in providing enterprise software to surety companies to manage their specialty line of Surety Bonds.  

We are changing the industry, and product development/management is essential to our mission.   

Seeking experienced, passionate business analyst professionals from the property and casualty insurance industry who have worked on customer or carrier portals. 

What is this Role: 

You will improve our customer portal by translating clients’ needs into new high-quality features. Your duties will include gathering, analyzing & defining the business requirements, analyzing system requirements, addressing any relevant problems, performing standard testing, and chaperoning your assigned features throughout the SDLC to delivery. 

Responsibilities are: 

  • Explore and evaluate current systems 
  • Define system requirements 
  • Interact with users to understand their needs and track additional requirements and features 
  • Work together with the development team to bring features to production 
  • Analyze changes by testing programs 
  • Support and train users on new portal features, etc. 
  • Ensure deadlines and requirements are met 
  • Stay current on market and technical developments 
  • Become SME for assigned features/areas of the customer portal

Who is well suited for this Role? 

You should have experience with enterprise software web portal development.  We seek creative and hardworking people who inspire those around them with their contributions to the team.   

We are only hiring candidates residing in Florida, Georgia, Indiana, Ohio, Pennsylvania and Texas. Relocation is not an option.

Requirements are: 

  • 5+ years' experience working as a Business Systems Analyst 
  • Experienced in customer or B2B portal development, testing and documentation 
  • Strong analytical skills and problem-solving skills  
  • Strong communication skills – able to explain technical details to various audiences 
  • A bachelor's degree in a relevant area
  • Experience in property and casualty insurance (not healthcare insurance), preferably commercial surety bonds 
  • Understanding of Azure DevOps or Jira to manage requirements in the Scrum process 

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Generous paid time off
  • 401(k) matching

About Bond-Pro 

Bond-Pro’s fully integrated enterprise software suites enable Surety professionals with a full underwriting suite to evaluate and manage accounts as well as the tools to streamline and automate the entire life cycle of Surety Bonds. 

Founded in 1991 and headquartered in Tampa, Florida, Bond-Pro is the leading software automation tool for Surety professionals. Our focus is developing state-of-the-art technology solutions to help surety carriers and agencies grow premiums, while reducing risks and operating costs. With 10 major releases and over 250,000 development hours, we dedicate 76% of our operating costs to the further enhancement of our products. 

Bond-Pro is the most widely used surety automation software deployed by hundreds of agencies and dozens of national surety carriers. Bond-Pro leverages more than 20 years of customer feedback in developing surety software that provides the most feature rich functionality in the marketplace. 

Learn more about us at www.bond-pro.com 

Top Skills

Azure Devops
JIRA
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The Company
HQ: Tampa, FL
29 Employees
On-site Workplace
Year Founded: 1991

What We Do

Bond-Pro’s fully integrated enterprise software suites enable Surety professionals to streamline and automate the entire life cycle of Commercial, Bid, Contract, and Fidelity Bonds

Founded in 1991 and headquartered in Tampa, Florida, Bond-Pro is the leading software automation tool for Surety professionals. Our focus is developing state-of-the-art technology solutions to help surety carriers and agencies grow premiums, while reducing risks and operating costs. With 10 major releases and over 250,000 development hours, we dedicate 76% of our operating costs to the further enhancement of our products.

Bond-Pro is the most widely used surety automation software deployed by hundreds of agencies and dozens of national surety carriers. Bond-Pro leverages its 20 years of customer feedback in developing surety software that provides the most feature rich functionality in the marketplace.

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