ERP Solutions Engineer

We are seeking a skilled Enterprise Systems Manager to lead the implementation, customization, and administration of our NetSuite ERP and UKG HRIS/Payroll systems. As a key product owner, you will be responsible for ensuring these enterprise systems align with business goals, improve efficiency, and drive innovation through integrations and automation.

This role requires strong expertise in NetSuite development and administration, HRIS/Payroll system management, and middleware integrations. You will collaborate with cross-functional teams, manage system configurations, optimize data integrity, and provide hands-on technical solutions using SuiteScript, SuiteFlow, and integration tools.

Essential Job Functions

• System Administration & Optimization – Administer, configure, and optimize NetSuite ERP and UKG HRIS/Payroll to support business operations and ensure system efficiency.
• Customization & Development – Develop and maintain SuiteScripts, SuiteFlow workflows, and custom configurations to enhance NetSuite functionality.
• Integration Management – Design, implement, and manage integrations between NetSuite, UKG, and other enterprise applications using middleware platforms, APIs, and ETL tools.
• Security & Compliance – Oversee user role management, security permissions, compliance with SOX, GDPR, and payroll security best practices, and ensure data integrity across systems.
• Automation & Process Improvement – Identify opportunities for automation, workflow enhancements, and process optimizations to streamline business operations.
• Reporting & Business Insights – Develop and maintain saved searches, reports, dashboards, and KPIs to provide real-time insights and support decision-making.
• Technical Support & Troubleshooting – Serve as the primary technical expert, providing guidance, troubleshooting complex system issues, and supporting data migration and audits.
• Project & Vendor Management – Lead system upgrades and enhancement projects, and collaborate with internal stakeholders and external vendors to evaluate new technologies and system improvements.
• User Training & Documentation – Provide end-user training, documentation, and support to maximize adoption and effective system utilization.

Job Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent experience).
• 3+ years of experience managing ERP/HRIS systems, with strong NetSuite expertise and familiarity with UKG or similar HRIS solutions.
• Strong knowledge of middleware platforms, data integration, and automation.
• Hands-on experience with SuiteScript (1.0, 2.0, 2.1), SuiteFlow, and SuiteTalk APIs.
• Ability to design and implement technical workflows, reports, and dashboards.
• Strong problem-solving skills with the ability to translate business needs into technical solutions.

Given the touring nature of Feld Entertainment’s business, COVID vaccination is strongly encouraged for successful candidates.

Feld Entertainment®, family owned and operated, is the worldwide leader in producing and presenting live touring family entertainment experiences that bring people together and uplift the human spirit. Properties include Ringling Bros. and Barnum & Bailey®, Monster Jam®, Disney On Ice,  Monster Energy AMA Supercross, and the SuperMotocross World Championship. Across the brand portfolio, Feld Entertainment has entertained millions of families in more than 80 countries and on six continents. Visit feldentertainment.com for more information.

To the extent international touring personnel are visiting a jurisdiction that requires vaccination, proof of vaccination in accordance with the relevant international law should be submitted directly to either the Tour Manager or to Human Resources at least six weeks prior to the start of the tour.  The Company will maintain all information regarding vaccination status as confidential in accordance with applicable laws.  The Company cannot guarantee employment for any Associate who is unable to satisfy foreign entry requirements.  Mitigation Guidelines for touring employees will remain in effect until further notice as do applicable venue, local, state and/or international requirements, rules, regulations and/or laws, if any.

Feld Entertainment is proud to be an Equal Opportunity Employer and a Drug Free Workplace. We are committed to providing an inclusive environment for our employees, customers, and partners worldwide. We celebrate diversity and encourage our profoundly talented workforce to express themselves proudly. Our successful business model requires different perspectives and voices so that we can create the incredible live shows we put on. Come join us and help us light up the world.