Business Risk and Control Group Manager - C14 -

The Business Risk and Control Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Requires a comprehensive understanding of multiple risk management programs supporting Citi Businesses (Issues Mgmt, MCA, Audit Support, Process Improvements, etc.) and how they achieve the objectives of the function. Applies in-depth understanding of the business impact of associated business risks. Generally accountable for delivery of a full range of risk & control services across COO Transformation Program Management. Excellent communication skills required in order to negotiate internally, often at a senior level. Accountable for the end results of an area.

Responsibilities:

• Ensures identification of appropriate risks which impact Transformation governance and delivery, and ensure mitigation strategies are developed and executed when necessary.
• Serve as R&C stakeholder for Transformation Management supporting timely closure of Regulatory Issues, Consent Order Commitments, and IA Findings.
• Serve as primary liaison between Transformation Management and Second/Third Line of Defense teams.
• Execute and/or influence governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e., Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. 
• Responsible for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Manage the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Support review and challenge, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 
• Exercise control over Operational and Compliance Risk in accordance with established Policy requirements.
• Identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc.), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assess Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Lead and take ownership to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Assess the risks associated with new activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
• Lead and take ownership to ensure that risk and control responsibilities and accountabilities are embedded within FLUs, including providing training and leading by example.
• Guide and influence standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience
• Solid background in Risk Management, Process Improvement, and Control Development.
• Strong analytical and strategic skills.
• Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary.
• Excellent analytical skills to ensure all path to green for metrics is reviewed for completeness and accuracy.
• Proven ability to network across levels to understand cross impacts of a Transformation processes and related risks.
• Proficient in Microsoft Word, Excel, PowerPoint.

Education:

• Bachelor's/University degree, Master's degree preferred.

Additional Job Description:

• Help maintain a high level of operational execution and resilience.
• Has the ability to operate with a limited level of direct supervision and can exercise independence of judgement and autonomy.
• Requires a comprehensive understanding of multiple risk management programs supporting Citi Businesses (Issues Mgmt, MCA, Audit Support, Process Improvements, etc.) and how they achieve the objectives of the function.
• Applies in-depth understanding of the business impact of associated business risks.
• Generally accountable for delivery of a full range of risk & control services across COO Transformation Program Management.
• Excellent communication skills required in order to negotiate internally, often at a senior level. Accountable for the end results of an area. 
• Book of work consists of providing risk management support across Enterprise Change Management, Consent Order Governance Activities including Quality Control, Quality Assurance, Dependency Management, Critical Path Analysis, Org Simplification, and Executive Mgmt Reporting. 
• Support will be over several MRA related processes, including Enterprise Change Management, Program/Project Management, and working to build remediation activities for Org Simplification concerns.

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

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Primary Location Full Time Salary Range:

$130,880.00 - $196,320.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Mar 11, 2025

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