Business Resiliency - Associate

Job Description
Join our Business Resiliency Management group and play a pivotal role in ensuring our firm's resilience. In partnership with our business teams, you'll manage and deliver our comprehensive Resiliency Program. This includes coordinating recovery capability tests, and leading incident and crisis management efforts. Be part of a team that safeguards our operations and drives our success.
As an Associate in the Business Resiliency team, you will be responsible for resiliency reporting, governance and oversight support for the team, including providing Incident & Crisis Management support, to conduct resiliency quality reviews, and support with resiliency tests, exercises, large scale crisis events as needed. You'll have the opportunity to build strong partnerships across the entire business spectrum, from the front office to operations and technology, while engaging with senior leaders throughout the organization. You'll also collaborate closely with our internal teams, including Business Recovery Facilities, Technology, Global Business Resiliency Crisis Management, Audit, and Risk Management, to ensure a cohesive and resilient approach.
Job Responsibilities

• Execute the firm's business resiliency policies, standards, and resiliency program.
• Plan, coordinate, and report on business resiliency quality check reviews and testing events, including setting, monitoring, and governing resiliency test events.
• Promote Business Resiliency knowledge sharing within the Business Management community through regular awareness sessions.
• Assist with planning, managing, and coordinating recovery sites.
• Prepare monthly reports and metrics for the resiliency team, and follow up on due diligence for any non-adherence.
• Create resiliency presentation materials for internal and external stakeholders.
• Collaborate across Lines of Businesses and Corporate Functions to gather feedback on disruptions requiring the Crisis Management Process.
• Assist in ad hoc projects as needed.

Required qualifications, capabilities, and skills

• Minimum 3 years of experience with business/project management skills within the business, controls or operations functions.
• Diligence and attention to detail, and proven track record on managing accurate and timeline reporting and data analytics.
• Excellent interpersonal & communication skills to work with a variety of cultures.
• Strong organizational skills, meticulous and self-sufficient.
• Able to work with a high degree of autonomy as well as part of a team.
• Flexible to adjust to sudden changes to meet business objectives and deliverables.
• Excellent time management and planning skills along with the ability to handle multiple assignments at the same time.
• Provide ability to work within a team and independently.
• Fluency in English.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.