Join us as a Business Process Specialist
- This is a critical role that will see you leading activities to manage, embed, define and implement our business processes
- We’ll look to you to improve the efficiency and effectiveness of processes by facilitating improvement work
- Working in a supportive and fast paced environment, you’ll have the chance to build and maintain a strong network of stakeholders and further your career with us
- This role is available until the end of July 2025
What you'll do
As a Business Process Specialist, you’ll partner with our Global Process Owners and Process Leads to set process visions which align to the One Bank standards and governance, measure and monitor process performance and support the improvement of processes to align to the Risk & Finance Transformation vision.
You’ll be assessing customer and business requirements, researching, and analysing potential solutions and making recommendations to enhance and simplify our processes, as well as managing the definition and implementation of all changes to them.
Your role will also involve:
- Using a consistent process framework, data analysis and tooling for continuous improvement to define strategic business processes across Finance Change programmes
- Leading and facilitating workshops with the business to define the target state processes and ownership model
- Creating the Business Operating Model document
- Providing technical and subject matter expertise on available technologies and processes to improve quality, customer satisfaction and cost performance
- Driving a focus on improving the efficiency and effectiveness of finance processes
- Carrying out the diagnosis, design and implementation phases of process methodology to identified processes, supporting both local and end-to-end optimisation work
- Helping to diagnose complex issues leading to action oriented solutions
- Working closely with business partners to support local tactical improvement work
The skills you'll need
To join us in this role, you’ll have strong experience in process transformation and simplification in Risk or Finance and you'll demonstrate the ability to deliver in an Agile way. A Lean Six Sigma accreditation is desirable, but not essential.
You’ll also bring:
- Process mapping experience using Visio or BlueWorks
- Excellent stakeholder management and influencing skills
- A flexible and adaptable approach to meeting requirements
- Strong planning and organisational capabilities
Hours
35
Job Posting Closing Date:
27/02/2025
Ways of Working:Hybrid
What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate.
As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these.
Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence.
One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025.
We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
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