At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the LifeJoin Medtronic’s Credit Services team as Business Process Improvement Analyst, supporting the Europe, the Middle East and Africa (EMEA) as well as other regions and become a part of a company that improves people's lives.
Medtronic is working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As one company, we can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team.
Responsibilities may include the following and other duties may be assigned:
- Subject Matter Expert of Cash Collection and Cash Application functions including onboarding and training
- Supporting Business Process Outsourcing partner and in-country teams with process related queries including resolution of gaps, issues and escalations
- Investigating and analyzing AR data, monitoring processes and take an action on deviations observed
- Collaborate with Credit Services and extended teams on continuous improvements and process updates
- Contributing and leading projects to standardize processes across EMEA Credit Services or regions
- Maintain, improve and harmonize operational and technical documents (SOPs, WIs etc.)
Required Knowledge and Experience:
- Bachelor's degree with minimum of 2 years of relevant experience in Cash Application or Cash Collection, or Advanced degree with 0 years of experience
- Cash Application or Cash Collection background is a MUST
- Spoken and written proficiency in English is a MUST, additional languages is an advantage
- Project management certification or relevant exposure
- Proven experience in process mapping and mining
- Successfully completed continuous improvement projects, Lean Six Sigma is an advantage
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
What We Do
Medtronic is a global healthcare solutions company operating in approximately 160 countries. We are committed to improving lives through our medical technologies, services, and solutions.
Since our beginning, 60 years ago, our Mission has remained the same: to alleviate pain, restore health, and extend life for people around the world. The Mission is our ethical framework and inspirational goal guiding our day-to-day work. It reminds us that our efforts are transforming millions of lives each year.
To meet the needs of patients and healthcare professionals around the globe, we operate from more than 370 locations in approximately 160 countries.
