Business Process Consultant

Our Firm

American Century Investments® is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income, multi-asset strategies, ETFs, and private investments.

Privately controlled and independent, we focus solely on investment management. But there’s an unexpected side to us, too. We direct over 40% of our profits every year—more than $2 billion since 2000—to the Stowers Institute for Medical Research. Our ongoing financial support drives the Institute’s breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimer’s. So, the better we do for our clients, the more we can do for everyone.

All 1,400 of us across the globe are inspired every day by the unique difference our hard work can make in so many lives. It shows in the curiosity we bring to every initiative, the deep relationships we build with our clients, and the way we treat each other in the hallway. If you’re excited to learn more about us, we can’t wait to learn more about you.

Role Summary

Our mission is to accelerate organizational change and drive efficiencies. Our team members leverage a Business Process Re-engineering (BPR) framework that requires strong investigative and communication skills to understand business operations and objectives. You will lead or participate in engagements to assess the current environment, research industry best practices, and recommend strategic and tactical solutions to support American Century Investments' future direction.

Responsibilities

• Facilitate interviews and workshops to document current data, technology, and processes.
• Analyze existing process models, architectures, data, business rules, metrics, and artifacts, and assess their relationship to existing ACI capabilities.
• Research technologies, internal partnerships, data solutions, and industry best practices to recommend future state visions for improvement.
• Produce and present high-quality presentation decks to business leaders, documenting the current state and future state vision.
• Stay updated on current Financial Industry solutions and trends.
• Act as the BPR Engagement lead, managing projects and relationships.
• Understand ACI’s enterprise architecture with general knowledge of enterprise tools and data models.
• Grow a network of internal and external contacts, and industry consultants.

What You Bring to The Team

• Bachelor’s degree or equivalent experience.
• Five plus years of professional work experience.
• Superior interpersonal skills with the ability to communicate at all organizational levels.
• Curiosity and a passion for learning.
• Strong problem-solving skills and the ability to ask probing questions to clarify understanding.
• Proven analytical skills and adaptability to new environments.
• Highly motivated self-starter with strategic and innovative thinking.
• Ability to work independently, as part of a team, and as a project leader.
• Ability to provide technical and business guidance to both technical and non-technical staff.
• Demonstrated experience in building and maintaining strong business relationships.
• Experience as a team member on multiple projects or Agile teams.
• Thorough knowledge of Microsoft Office Suite products.
• Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven, Adheres to the highest ethical standards and business practices, and Supports a culture of compliance.

Additional Assets

• Experience in the Financial Services/Asset Management Industry.
• Project management experience.
• A track record of career progression and success.
• Experience with Enterprise Architecture development and communication.
• Familiarity with process improvement methodologies (e.g., Six Sigma, Lean).
• Experience with Business Process Model & Notation 2.0.
• Experience with Scaled Agile Framework.

Additional Requirements

Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role.

American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions.

American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.

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American Century Proprietary Holdings, Inc. All rights reserved.