At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the LifeThe Business Operations Supervisor plays a pivotal role in overseeing day-to-day Matching & Uploading division, ensuring operational efficiency, managing team performance, and contributing to the achievement of strategic goals. This role requires coordinating across departments, monitoring key processes, and driving improvements in business operations to meet company objectives.
Responsibilities may include the following and other duties may be assigned:
- Operational Management: to supervise and coordinate daily business operations for M&U (Matching & Uploading) division. Ensure business processes align with organizational objectives and compliance requirements. Monitor workflow and identify opportunities for process optimization or improvement.
- Team Leadership & Performance: to lead, train, and motivate the team to meet and exceed operational targets. Conduct regular performance evaluations and provide coaching for continuous improvement, growth and development. Manage scheduling, workload distribution, and task prioritization to ensure efficient team operations.
- Process Optimization & Efficiency: to analyse operations data and identify trends and drive improvements. Implement best practices, automation tools, and process redesign initiatives to enhance efficiency. Collaborate with stakeholders to streamline cross-functional workflows and eliminate bottlenecks.
- Communication & Coordination: to act as a liaison between upper management and operational teams to ensure alignment and transparency. Facilitate communication across departments to ensure seamless operations. Prepare and present reports on key metrics, providing operational insights and recommendations to leadership.
- Technology & Tools: to oversee the use of operational software, Enterprise resource planning (ERP) systems, and other tools. Recommend and support the implementation of technology upgrades where needed. Ensure data accuracy and support data-driven decision-making.
- Risk Management & Compliance: to Identify risks and develop contingency plans to mitigate operational challenges. Ensure compliance with internal policies, industry standards, and regulatory requirements.
Required Knowledge and Experience:
- Bachelor’s degree in business administration, Operations Management, Commercial Finance or a related field (master’s preferred).
- 5 to 7 years of experience in business operations or a supervisory role.
- Strong background in operations management and process improvement.
- Excellent leadership and interpersonal skills.
- Proficiency with Enterprise resource planning (ERP) systems, Microsoft Office, and business analytics tools.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage competing priorities.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
What We Do
Medtronic is a global healthcare solutions company operating in approximately 160 countries. We are committed to improving lives through our medical technologies, services, and solutions.
Since our beginning, 60 years ago, our Mission has remained the same: to alleviate pain, restore health, and extend life for people around the world. The Mission is our ethical framework and inspirational goal guiding our day-to-day work. It reminds us that our efforts are transforming millions of lives each year.
To meet the needs of patients and healthcare professionals around the globe, we operate from more than 370 locations in approximately 160 countries.
