Business Operations Administrator

AAA Club Alliance is seeking a Business Operations Administrator to join our dynamic team! The Business Operations Administrator will provide related support and guidance to business line management.  Lead or participate in special projects supporting business results.  Serve as a resource and liaison with corporate support departments.  Provide a continual consolidated view of business line activity to management to ensure decisions are made and actions are taken in a timely manner.

*This role is a hybrid position that requires on-site and remote work*

At AAA, your success is our success. What we can offer you:

• A competitive starting hourly rate!

• Annual Merit Increase Eligibility

• Hybrid work schedule

• Comprehensive health benefits package (Medical, Dental, Vision and Prescription)

• 3+ weeks of paid time off accrued during your first year

• 401(K) plan with company match up to 7%

• Professional development opportunities and tuition reimbursement

• Paid time off to volunteer & company-sponsored volunteer events throughout the year

• Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability

The primary duties of the Business Operations Administrator are:

• Provide various data analysis for business line.  May be required to develop and monitor and interpret on-going reports on a monthly/quarterly basis.

• Analyze and interpret data to develop recommendation and guidance to management team

• Supports maintenance of programs facilitated by the business line.

• Gathers data in preparation for annual budget process.  Monitors monthly variances and reports to management.  Performs key communication as liaison between Corporate Budget department, communicating timelines and requirements to complete budget process. 

• Participates with management team to evaluate programs and processes to enhance value and efficiency.

• Participates in special projects to include data gathering, and research as requested.

• Coordinate development and maintenance of resources and materials for operational associates in support of projects and initiatives

• Provide administrative support for business line management by managing calendar, correspondence, and communications, scheduling and handling meetings logistics.

• Other duties as assigned.

Minimum Qualifications:

• Ability to develop, analyze and interpret financial and operational data at a level normally acquired through the completion of a four-year degree or equivalent in Accounting, Finance, Business Administration or related field.

• Minimum of four years of relevant experience demonstrating increasing responsibility is required.

• Knowledge of the business lines processes and procedures is preferred.

• Excellent business writing and communication skills, enabling effective and professional interaction with all levels of associates.

• Proficient PC skills including Workday, Microsoft Office applications, specifically Excel, and PowerPoint; report writing.

• Knowledge of financial and operational analyses leading to desired results.

• Ability to treat data confidentially and to professionally interact with all levels of management.

• Ability to work independently with little direct supervision.

• Ability to read, analyze, develop and explain/support financial and operational data.

• Knowledge and application of business management, strategic planning, and project management principles and practice.

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply.  It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category: 

Admin - Clerical