Business Intelligence Analyst

WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

• Works on multiple complex and cross-functional business intelligence and data analytics solutions, to support various clinical/business areas including quality, patient safety, regulatory, clinical service lines and administrative functions.

• Provides healthcare analytics support (e.g. predictive and prescriptive analytics, statistical analysis, data validation) to generate insights that can be transformed into action and include a broad set of tools, processes, technologies, for collecting, integrating, accessing, and analyzing information.

• Develops automated reports, scorecards and dashboards using various BI tools such as Tableau, SAP BusinessObjects, Crystal Reports and guides users with data discovery and analysis via a high-level understanding of BI tool architecture, functions, features and capabilities.

• Acts as a liaison between business and technical teams to facilitate business requirements sessions. Analyzes customer requirements and translates them into actionable information, with an emphasis on improving user productivity and business decision making.

• Collaborates effectively with IS and other departments to design, create, test, and implement analytic tools, databases, data workflows, and/or applications that support stakeholder needs and to improve data collection and reporting strategies.

• Demonstrates proficiency in assigned data domain to support stakeholders and departments across the organization in accordance with their clinical, operational, and other strategic efforts that require advanced analytical support. As required, delivers analysis and findings often in the form of slides, written or verbal communication via committee meetings, staff meetings, and working sessions.

• Identifies, develops, and supports implementation of internal process improvement solutions that support the department’s goal to enhance clinical and operational performance improvement with data analytics. Adheres to policies/guidelines for project management, time management, and supporting documentation.

• Performs data quality and profiling activities for deliverables, ensuring that best practices are followed and information delivered from BI solutions is reliable and of consistently high quality. Consults with other analysts for feedback and guidance regarding best practices and quality assurance.

• Possesses good understanding of relevant regulations and legislations around hospital mandated reporting on quality and regulatory metrics to support facility and system-level programs. Supports other quality departments to ensure compliance with state/federal regulations and performance criteria as laid out by CDPH, CMS, TJC, and other regulatory bodies.

• Provides backup support for peers as needed or assigned.

• Provides ad hoc data support to users by investigating and analyzing discrepancies on new and existing data solutions, working in collaboration with other data producing teams across the organization.

• Provides user education on business intelligence solutions, analytical applications, and data governance to assist in ensuring access to data with the goal of promoting self-service and reduced reliance on technical specialists. Guides users with data discovery and analysis via a high-level understanding of BI tool architecture, functions, features and capabilities.

• Performs other duties as assigned.