Business Intelligence Analyst Intern

Posted 22 Days Ago
2 Locations
Internship
Fintech • Financial Services
The Role
The Business Intelligence Analyst Intern will analyze data from multiple sources, identify trends, provide insights, and create reports to enhance customer experience and support business decisions.
Summary Generated by Built In

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Job Description Summary:

Envestnet is a leading independent provider of technology-enabled, web-based investment solutions and services to financial advisors. Our mission is to help investors achieve their financial goals, by providing financial advisors the access, tools, and support they need to deliver excellence in wealth management.

Job Description:

The Envestnet Summer Internship is a full-time internship program designed for qualified college students to gain hands-on experience within the Envestnet Raleigh Office. In the case that it is not safe to work in-office at the scheduled time of the program, the internships will continue forward as a partially or fully remote program. Interns will work alongside various department experts and collaborate with fellow Envestnet interns on a project presented to leaders in the company.

 

The Summer Internship program will run from June 2, 2021 through August 6, 2021.

Business Intelligence Analyst: Discover business intelligence and customer insights to increase proficiency and enhance customer experience

ESSENTIAL DUTIES/RESPONSIBILITIES

  • Data analytics

  • Collect and analyze data from multiple sources (reporting database and CRM console) ; integrate

  • information and put it together in a logical, high quality report.

  • Identify, analyze, and interpret trends or patterns in data sets

  • Provide analysis regarding data trends, history, and forecasts and makes recommendations that

  • impact business performance.

  • Customer insight

  • Analyze high volume of service requests to derive insights

  • Conduct deep dives & analytical investigations into issues that drive service request volume

  • Create effective data visualizations and reports to share insights on what is driving the service request volume

  • Recommend steps that can be implemented to minimize service request volume and simultaneously improve customer experience

  • Identify 'self-serve' scenarios that helps customers find solutions without Yodlee support interaction

KNOWLEDGE, SKILL AND ABILITY

  • Proficient PC skills including a competency in Microsoft Word, Excel and PowerPoint

  • Basic knowledge of SQL to work with datasets

  • Strong analytical skills to interpret data and draw conclusions

  • Excellent written and verbal communications skills

EDUCATION/EXPERIENCE

  • Enrolled in an accredited College/University

COMPENSATION, BENEFITS, & PERKS

Envestnet offers the following exceptional benefits: competitive compensation, 401k, and unlimited snacks.

We treat our employees well and offer tremendous growth opportunities. Challenging work pushes our people

to be creative in a casual environment that is caring, fun, and collaborative. We believe that, when you have

smart, happy people working together, you can produce something special.

Envestnet is an equal opportunity employer.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Top Skills

Excel
Microsoft Powerpoint
Microsoft Word
SQL
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The Company
HQ: Chicago, IL
2,254 Employees
On-site Workplace

What We Do

Envestnet refers to the family of operating subsidiaries of the public holding company, Envestnet, Inc. (NYSE: ENV). Envestnet is transforming the way financial advice and wellness are delivered. Our mission is to empower advisors and financial service providers with innovative technology, solutions and intelligence to make financial wellness a reality for everyone. Nearly 108,000 advisors and more than 6,000 companies including: 17 of the 20 largest U.S. banks, 46 of the 50 largest wealth management and brokerage firms, over 500 of the largest RIAs and hundreds of FinTech companies, leverage Envestnet technology and services that help drive better outcomes for enterprises, advisors and their clients.

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