Business Development Specialist - Payments -

Job Description
You will cultivate new business opportunities within the Business Banking portfolio
As a Payments Business Development Representative Senior Associate within Business Banking team, you will cultivate new business opportunities within the Business Banking portfolio, in an assigned market to achieve individual sales goals. Serve as a trusted advisor leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients to ensure a seamless client experience across Chase.
The Small & Medium-Sized Business Organization (SMB Payments) is part of global JP Morgan Payments organization and is an innovative leader in serving small and medium-size business clients through banking, payments, and value-added services. We take a client-first approach in developing solutions that help our more than 5 million small business customers across the US and Canada to start, run and grow their businesses. Together, J.P. Morgan and Chase hold the #1 position in payments market share -- both in number of transactions and volume -- processing over 2 trillion in volume and over 50% of eCommerce transactions in the U.S. The SMB Payments team is a group of builders with an entrepreneurial mindset, and we are looking for team members who value collaboration, accountability, inclusivity, customer centricity and innovation.
Job responsibilities

• Execute on all future product pilots prior to general availability
• Proactively address pilot or project concerns raised by clients or partners
• Anticipate next steps to minimize client impact during testing periods
• Perform with a nimble approach to execute against various front book and back book initiatives
• Lead nurturing campaigns in partnership with Marketing (unable to contact/stale leads)
• Handle inbound leads for marketing experiments - triage and perhaps convert to an opportunity for sales team in some cases, or work the opportunity in others (e.g., new populations, complicated offers)
• Learn about Value Added Services offerings as they become available and cross sell them into the existing merchant book of business to add revenue, increase loyalty and reduce client attrition
• Manage multiple prospects/customers and different stages of sales funnel and decrease time to revenue
• Participate in an active feedback loop with sales leadership, marketing, product, and commercialization to prove out effectiveness of various products and programs

Required qualifications, capabilities and skills

• 2 plus years of sales/telesales experience
• Strong written, verbal, and organizational skills
• Capable of managing various sales programs/promotions simultaneously
• Ability to consume and retain training information for quick and accurate application
• Advocate for process improvement and eager to provide feedback
• Agent of change and innovative thinker
• Proficient with Salesforce CRM and managing a pipeline
• Ability to quickly build rapport, multi- task and function successfully in a fast-paced environment
• Computer literate, familiar with Microsoft Office and Excel
• Willingness to take on projects in the infancy/idea stage and work through improvements for the betterment of the client and the firm

Preferred qualifications, capabilities, and skills

• Merchant services sales, relationship management, or banking experience

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.