We’re looking for a results-driven Business Development Representative (BDR) to help us fuel our growth and champion our product to potential customers! Reporting to the VP of Marketing, your primary focus will be booking meetings, generating sales-qualified opportunities, and mastering the art of outbound prospecting. You’ll work closely with Sales and Marketing to engage potential customers, handle objections like a pro, and drive meaningful conversations that lead to new business. We’re looking for someone who thrives on picking up the phone, finds creative ways to uncover new opportunities, and is excited to fill the sales pipeline. You should be motivated, resilient, and eager to sharpen your skills in sales and relationship-building.
At Coconut, we invest in our people. You’ll have the support, training, and enablement opportunities to thrive while making a real impact. We’re not looking for you to “tick all the boxes.” If you’re hungry to learn, grow, and contribute to a fast-growing team, we’d love to hear from you!
YOU’RE FIRED UP TO:
- Meet quota requirements for booked meetings and qualified opportunities
- Book meetings with key decision-makers to drive pipeline growth
- Generate and qualify leads through outbound prospecting, networking, and multi-threading
- Drive meaningful conversations by being a pro on the phone and confidently handling objections
- Initiate the sales process through multiple touchpoints, including cold calling, email, and social media
- Proactively self-source new business opportunities through research and outreach
- Collaborate with Account Executives to target high-potential accounts
WHAT YOU BRING TO THE TEAM:
- 1+ years of experience in a SaaS Sales development role
- Curious and driven with a strong desire to learn, grow, and exceed targets
- Experience selling across multiple channels, including phone, email, social, and in-person
- Hands-on experience with tools like Salesforce, Salesloft, Sales Navigator, and Zoominfo
- Industry exposure in an outbound sales and/or new business development
- “Cabana Days” - our version of a flexible work week!
To enable our employees to do their best work, offering flexibility to prioritize what is important and to take time needed for rest and rejuvenation when possible based on business and operational needs. - Ability to do your job in a supported, but still flexible environment
- Supported professional development, learning & career opportunities - be supported in your growth journey!
- Regular 1:1 coaching with your leader and regular connection to a passionate executive team
- Work in a team big enough for growth but lean enough to make a real impact
A full range of benefits to keep you happy & healthy;
- Competitive Salaries - we pay fairly based on experience and expertise, not your ability to negotiate!
- Health & Dental Benefits, Virtual Care, & Disability top up - all starting from day 1!
- Virtual mental health and EAP platform
- WealthSimple GRSP & Matching
- Annual Wellness Benefit ($1000 per year)
- Opportunity to work remote - anywhere in Canada!
- Employee Options - everyone shares in our success!
- Internet Subsidy on each paycheck
- Tiki Bucks Incentive Program - everyone is entitled to earn bonuses!
- A People First Company - 4.4 rating on Glassdoor
- Recently named "Most Admired Corporate Cultures" and ranked #6 in "Best Workplaces in Canada" in company size category
Who we are, and what we do:
Mission
Match customers with the right expert, at the right time, so no opportunity is lost.
Values
Collaboration. Honesty. Empathy. Elevate. Resilience. Service Excellence.
Coconut Software makes it effortless for customers to connect with their bank or credit union. Our appointment scheduling, queue management, and video banking solutions are used by leading financial institutions across North America, including RBC, Arvest Bank, Vancity, and Rogue Credit Union. Organizations that use Coconut benefit from a seamless customer experience that improves NPS, reduces wait times, and increases conversion rates.
To date we have raised close to 40M and have been doubling revenue year after year. The team at Coconut has ambitious growth plans to continue to scale the business to new heights by owning the North American market and delivering innovative solutions to our customers.
Coconut has a company culture that is best in class. We foster a community that is unconditionally inclusive, and in return ask that our people contribute their differing perspectives, ideas and experiences for one common purpose: to advance the way people live and work in an environment of diversity, equity and inclusion and workplace belonging.
Some recent awards we're proud of include:
Coconut Software is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005.
Top Skills
What We Do
At Coconut Software, we believe that connecting with your financial institution should feel as breezy as a day at the beach. That’s why we spent a decade building a platform that makes it effortless for customers to connect with representatives and easy for staff to deliver exceptional experiences. Our appointment scheduling, queue management, and video banking solutions are trusted by 150+ leading financial institutions across North America, including RBC, Vancity, and Rogue Credit Union. Coconut Software helps these FIs (and more) attract new customers, improve experience, sell more products, and improve customer loyalty
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