Business Development Manager

Who Are We? 

We’re not just a company; we’re a global force. Fiercely committed to ensuring that everyone, everywhere, can live their lives digitally safe. Our family of brands – Norton, Avast, LifeLock, Avira, AVG, ReputationDefender and CCleaner – unite the brightest minds, the sharpest tech and the most diverse thinking to protect over 500 million people. And we’ve built an inclusive workplace, where your well-being is a priority because true success comes from a place of balance and authenticity. When you're thriving, you’re unstoppable. So, bring us your bold ideas and passion that refuses to quit. The digital world isn’t some distant reality – it's the world we live in, and we’re ready for it. If you’re ready to push boundaries and be part of something bigger, join #TeamGen.
 

Mission and Goals:

Manage and influence retail business partners / key decision makers within outlets in a defined territory to grow Gen's market share by:

• establishing and maintaining a high degree of rapport;

• maximizing retail leverage;

• representing Nortonlifelock in a positive and professional way;

• focusing on teamwork

• displaying a high degree of work ethic.

Objectives:

1. Ensure timely and efficient implementation of the approved Cycle plan by focusing on Call Coverage, Call Rate and Call Frequency:

• Call Coverage – ensuring all nominated outlets in the defined territory are visited quarterly

• Call Rate – achieving number of calls per day as nominated by your manager

• Call Frequency – achieving nominated number of calls for each respective outlet

2. Follow the Time Utilisation guideline to plan weekly visits:

• One day per week is allocated to administration tasks associated with the position

• Four remaining days are to be spent infield

• Daily working hours are 8:00 am to 5:00 pm

• There will be some instances of after-hour work requirements

3. Track and report on sales cycle visits on a weekly basis.

4. Manage Territory expenditure in line with allocated budget providing Gen with a competitive edge within the defined geography, ensuring cost-effective use of Gen resources to capitalize on opportunities.

5. Execute Key Account and Marketing objectives, capitalizing on growth opportunities by strong and effective representation across all channels. 

6. Establish and maintain high levels of rapport with key decision makers, effectively communicate Gen initiatives and securing the retailers’ support.  Effectively advise and guide the retailer’s salespeople on Norton products by providing group or one on one training sessions to enhance product knowledge.

7. Uphold corporate integrity and values while ensuring all activities comply with Gen policies and procedures.

8. Monitor and report on all relevant market information, including competitor intelligence, to improve the Company’s understanding of trade developments and provide greater awareness leading to the development of appropriate strategies.

9. Implementation of the above accountabilities to deliver quota achievements.

Competencies:

• Completion of high school education preferred

• Tertiary qualification in Marketing, Business Management, Finance preferred

• Minimum of 3 years Sales experience within IT, FMCG or Retail environment 

• Communication skills (verbal, written, presentation)

• Strong Numerical skills

• Persuasion/Influencing and negotiation skills

• Planning skills

• Conflict Resolution skills

• Objective Setting skills

• Problem Solving skills

• Strong selling & negotiating skills

• Time Management skills

• Interpersonal skills

•  PC literate with Microsoft Office Software (Word, Excel, PowerPoint, Outlook) 

Gen is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law. Gen strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds. 

We also consider employment-qualified individuals with arrest and conviction records. In addition, we will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Learn more about pay transparency. 

Gen complies with all anti-discrimination laws. 

To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.