Business Development Manager - Agency OMIG

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

The incumbent will be responsible for recruiting, training, and managing a network of financial advisors or agents. The focus is on driving sales, expanding distribution channels, and ensuring regulatory compliance while supporting agents in achieving their targets.

• Agent Recruitment & Onboarding
• Identify and recruit potential financial agents and advisors to distribute unit trust products.
• Develop and implement training programs to equip agents with product knowledge, sales techniques, and compliance requirements.
• Ensure proper onboarding and licensing of agents according to regulatory guidelines.
• Sales & Business Growth
• Drive sales targets by providing agents with tools, incentives, and motivation to increase unit trust sales.
• Monitor agent performance and provide sales strategies to improve productivity.
• Conduct regular meetings, training sessions, and performance reviews to track progress and identify areas for improvement.
• Relationship Management & Support
• Establish strong relationships with unit managers of GI and Life, acting as their main point of contact for guidance and support.
• Provide ongoing coaching to help agents improve their sales techniques and client acquisition skills.
• Market & Competitive Analysis
• Monitor market trends, competitor strategies, and client investment behaviors to adapt sales approaches.
• Provide feedback to the product and marketing teams to ensure competitive offerings.
• Keep agents updated on new products, regulatory changes, and market insights.
• Incentive & Retention Programs
• Design incentive structures, commission plans, and rewards programs to motivate agents.
• Organize recognition programs, contests, and promotions to boost performance.
• Implement retention strategies to reduce agent turnover and maintain a strong distribution network.
• Compliance & Risk Management
• Ensure that agents adhere to financial regulations and company policies in their sales processes.
• Conduct compliance training to mitigate risks such as mis-selling or misleading investment advice.
• Oversee KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance for agents’ client transactions.

• KEY COMPETENCIES

• Strong Leadership & People Management – Ability to inspire and manage a diverse team of financial agents.
• Sales & Negotiation Skills – Experience in financial product sales and the ability to close deals.
• Investment & Market Knowledge – Understanding of unit trusts, portfolio diversification, and financial planning.
• Coaching & Training Skills – Ability to develop training programs and guide agents in sales techniques.
• Regulatory Awareness – Knowledge of financial regulations, compliance standards, and ethical selling practices.
• Communication & Motivation – Ability to engage, motivate, and retain a high-performing sales force.
• Assist agents in handling client queries, overcoming objections, and structuring investment portfolios.

Qualification required

Bachelor’s degree in Business Administration/Commerce/economics or any other related field

Supports continuous analysis of processes within sales and distribution and focuses on the successful implementation of processes and enhancements by viewing all changes in a holistic manner.

ResponsibilitiesData Collection and Analysis

Collate and analyze data using preset tools, methods, and formats. Involves working independently.

Advanced and Predictive Analytics

Support interpretation of advanced and predictive analytics data, using specialized software tools and functionalities.

Insights and Reporting

Contribute to the preparation of various data and analytics reports.

Information and Business Advice

Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring issues to others where necessary for interpretation of policy.

Business Performance Metrics

Develop and monitor standard business performance metrics within the organization's established systems to deliver required insights for decision making.

Sales

Deliver mostly routine sales support services.

Customer Relationship Management (CRM) Data

Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.

Incentive Program Design

Support the design and delivery of employee incentive programs; provide relevant financial, operational, and business performance analyses; investigate and analyze external practices.

Operational Compliance

Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Skills

Action Planning, Action Planning, Adaptability, Analytical Thinking, Analytics Software, Budget Management, Business, Business Intelligence (BI) Analysis, Business Metrics, Business Performance, Coaching, Codes of Conduct, Communication, Company Policies, Competitive Analysis, Competitor Analysis, Compliance Requirements, Compliance Risk Management, Compliance Training, Customer Follow-Ups, Customer Relationship Management (CRM), Customer Relationship Management (CRM) System, Customer Relationships, Customer Retentions, Data Analysis {+ 54 more}

Competencies

Communicates EffectivelyCultivates InnovationDecision QualityEnsures AccountabilityManages ComplexityPlans and AlignsSituational AdaptabilityTech Savvy

Education

Bachelors Degree (B): Business Administration (Required), Bachelors Degree (B): Commerce (Required), Bachelors Degree (B): Economics (Required)

Closing Date

23 February 2025 , 23:59

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