Business Banking Fraud Risk Lead- Vice President

Posted 2 Days Ago
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Bengaluru, Karnataka
Hybrid
7+ Years Experience
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
The Business Banking Fraud Risk Lead is responsible for managing fraud loss lines for Business Banking Lending, overseeing loss trends, conducting root cause analysis, and adjusting strategies to minimize losses while ensuring a positive customer experience. The role requires strong relationship-building, analytical skills, and the ability to synthesize complex data into clear communications.
Summary Generated by Built In

Job Description
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? As a Fraud risk Lead, you are responsible for managing the fraud loss lines for Business Banking Lending within the Fraud Risk Center of Excellence reporting to the Head of Fraud Risk for Secured Lending. This includes oversight of the loss line trends, root cause analysis and strategy adjustments to minimize losses while focusing on the optimal customer experience. You will also engage closely with partners in risk and supported businesses to ensure fraud risks associated with new business initiatives are represented, understood and that adequate controls are in place to manage according to the business' risk appetite. You will possess creative thinking and problem solving; be self-motivated, confident and able to work in a fast-paced energetic environment.
Job responsibilities

  • Accountable for fraud & credit abuse risks associated with our Business Banking Lending Product, i.e. accountable for fraud strategy [analytical product knowledge] to mitigate losses & oversight with relationship management and presentation skills
  • Requires strong relationship skills given interaction with 1st line to effectively manage the fraud strategy outputs, conduct case analysis with stakeholders to validate strategies, and a need to build a fraud culture in the product
  • Requires analytical experience & skills to effectively determine available strategy opportunities, through dynamic & complex methodologies; to include potential to work with vendors on technical solutions
  • Ability to synthesize analysis into concise, executive-level communications
  • Ability to work independently, with multiple layers of the organization


Required qualifications, capabilities and skills

  • 7+ years risk management experience; and an understanding of the Business Banking/Small Business Lending business
  • Independent problem solving skills.
  • Understanding of the Business Banking/Small Business Lending business
  • Able to synthesize quantitative and qualitative analysis into concise, executive-level communications
  • Excellent written and verbal communications skills


Preferred qualifications, capabilities and skills

  • 5+ year's in consumer mortgage originations or investigation experience.
  • SAS Enterprise Guide, SQL, Tableau


About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.

Top Skills

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What the Team is Saying

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The Company
HQ: New York, NY
289,097 Employees
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Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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