As a Business Analyst, you will be the go-to person in our client's BSS organisation for new requests and changes related to charging system, CRM and the core billing system. You will interact with the IT Demand organisation across our client's business units, understand their requests and coordinate delivery
• Bring an understanding of the enterprise, business system, business process, and industry to the team(s) supporting or interfacing with the application.
• Identify and define the business processes and perform any business process re-engineering required before the application is designed from a technical perspective.
• Design, document and deliver new value-added BSS business solutions and processes for the client, based on a combination of deep process skills and broad industry knowledge.
• Ensure our client clearly articulates the requirements
• Own BSS changes required to deliver new products and services, as well as other business changes rolled out on our client's platforms
• Evaluate potential software solutions and request architecture support to ensure solutions are complete and will work
• Build a strong relationship with IT Demand organisations in various business units. Participate in direct meetings with business stakeholders as required
• Coordinate interactions, requirements walk-through, sign offs, as appropriate to ensure completion of projects
• Contribute to project plans and collaborate with delivery PMs to drive dates for all projects
• Cooperate with implementation project activities in order to assure business requirements are proper understood and implemented.
Requirements
• Several years of IT experience, working on Billing/ CRM vendor in a Business Analysis.
• English fluency both verbal and writing is essential.
• Proven ability to analyze complex business requirements and deliver appropriate solutions
• Strong expertise in Charing, CRM and Billing systems.
• Strong understanding of Agile user stories creation for the Product development.
• Ability to review project deliverables for completeness and quality, and compliance with established project standards
• Ability to analyse client's needs, design and document solutions
• Communication and presentation skills
• Ability to develop application requirements based on input gathered from a variety of sources including analysis results and feedback from the user community
• Ability to develop test conditions and expected results based on the application requirements
• Able to work on a multi-cultural environment
As a Business Analyst, you will be the go-to person in our client's BSS organisation for new requests and changes related to charging system, CRM and the core billing system. You will interact with the IT Demand organisation across our client's business units, understand their requests and coordinate delivery
• Bring an understanding of the enterprise, business system, business process, and industry to the team(s) supporting or interfacing with the application.
• Identify and define the business processes and perform any business process re-engineering required before the application is designed from a technical perspective.
• Design, document and deliver new value-added BSS business solutions and processes for the client, based on a combination of deep process skills and broad industry knowledge.
• Ensure our client clearly articulates the requirements
• Own BSS changes required to deliver new products and services, as well as other business changes rolled out on our client's platforms
• Evaluate potential software solutions and request architecture support to ensure solutions are complete and will work
• Build a strong relationship with IT Demand organisations in various business units. Participate in direct meetings with business stakeholders as required
• Coordinate interactions, requirements walk-through, sign offs, as appropriate to ensure completion of projects
• Contribute to project plans and collaborate with delivery PMs to drive dates for all projects
• Cooperate with implementation project activities in order to assure business requirements are proper understood and implemented.
Requirements
• Several years of IT experience, working on Billing/ CRM vendor in a Business Analysis.
• English fluency both verbal and writing is essential.
• Proven ability to analyze complex business requirements and deliver appropriate solutions
• Strong expertise in Charing, CRM and Billing systems.
• Strong understanding of Agile user stories creation for the Product development.
• Ability to review project deliverables for completeness and quality, and compliance with established project standards
• Ability to analyse client's needs, design and document solutions
• Communication and presentation skills
• Ability to develop application requirements based on input gathered from a variety of sources including analysis results and feedback from the user community
• Ability to develop test conditions and expected results based on the application requirements
• Able to work on a multi-cultural environment
Standard
Top Skills
What We Do
Driving Digital Transformation
Established in 1999, Bahwan CyberTek (BCT) is a global provider of digital transformation solutions in the areas of Predictive Analytics, Digital Experience and Digital Supply Chain Management, and has delivered solutions in 20 countries across North America, the Middle East, Far East, Africa and Asia. Driving innovation through outcome-based business models, proven and powerful IP solutions, BCT is a trusted partner for over 1000+ customers, including Fortune 500 companies.
With strong capabilities in Digital Technologies, BCT has over 3000 associates with technical and domain expertise, delivering solutions to the Oil & Gas, Telecom, Power, Government, Banking, Retail and SCM / Logistics verticals. With a focus on joint innovation, BCT has partnered with leading global technology organizations such as Oracle, IBM and TIBCO to deliver differentiated value to customers. BCT is recognized at CMMi level 5 and is an ISO certified organization.
 (1).png)
