At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
CVS Health is taking on a major initiative to redesign and rebuild many of its customer facing digital assets. This effort will include a completely new approach to developing software within Aetna, using the latest design approaches, technologies, and processes. We're looking for a Lead Business Analyst to support our client facing engineering teams within our Brilliant Basics portfolio. In this role, you will directly impact a large scope of functionality, ensuring members can self-serve for some of our more complex use cases traditionally serviced by phone or mail, such Claim Inquiry or submission. This team your role will include:
Collaboration with product managers and system teams to understand business need, functionality, and desired feature outcome Drive discussions, Analysis & documentation, engagement, and requirement alignment across scrum & system teams Lead scrum team in user stories creation and definition to support development and quality testing of functionality in QA environment Drive production delivery following sprint cadence.
Manage and track user story completion in a SAFe/Agile framework Manage dependencies to ensure commitments are known and remain on track Promote transparency by effectively communicating in ART Sync, ad-hoc meetings, and ceremonies Prioritize scrum team work into sprints, manage product backlog, and track defects within the scrum team Represent product in technical discussions and solution decisions to ensure the correct path forward for the product
Required Qualifications
5+ years working in business analyst role, or equivalent experience
5+ years supporting product requirements definition and/or processes.
3+ policies specific to Healthcare Claims years supporting web, native, or services teams.
3+ years of experience with Agile / SAFe / Kanban experience.
3+ years of experience working directly with software engineering teams.
Preferred Qualifications
SDLC (Software Delivery Life Cycle) experience.
Experience working with common workflow tools (e.g., Rally, Jira).
Experience with adobe analytics or equivalent click stream.
Education
Bachelor's degree or equivalent work experience
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$101,970.00 - $222,480.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
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Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
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No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
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Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 05/02/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Top Skills
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners.
Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
